Customer Service Employee for Health Insurance Companies and Other Topics (f/m/div.)

Do you want to turn your ideas into useful and meaningful technologies? Whether in the area of Mobility Solutions, Consumer Goods, Industrial Technology or Energy and Building Technology - with us you improve the quality of life of people around the world. Welcome to Bosch. Bosch Service Solutions Magdeburg GmbH is looking forward to your application!

Type of employment: Unlimited Working time: Full time Place of work: Magdeburg In this versatile team, for example, you will cover the insured persons of two health insurance companies, you will answer customer requests for a waste management company, you will take care of electronics insurance and provide information on warranty services. You accept the respective concerns and complaints by telephone and carry out further tasks, such as, for example, the creation of retrieval requests in the system, the documentation of the interview results, the collection of agreed appointments and the data maintenance.

Personality: High communicative competence, customer- and service-oriented, joy at customer contact Working method: Engaged, flexible, worded and communicative Experiences and know-how: Safe handling of the PC and application of the MS Office programs, experience in telephone customer service desirable, but no requirement Working day: Rolling shift system: Monday-Saturday 06:00-21:30, Sunday 09:00-18:00 Languages: Very good German knowledge in word and writing

Work-Life Balance: Flexible work in terms of time, location and work model. Health and Sports: Wide range of health and sports activities. Childcare: childcare services. Employee discounts: Advantages for employees. Free space for creative work: free space for creative work. Social counselling and care: Social counselling and brokerage services.

The future personnel department or the department will be happy to inform you about the individual service catalogue. .