Welcome to Apleona Logistics Services GmbH We design a sustainable and efficient facility management for the DHL properties. Our team of 850 experts is looking forward to developing innovative solutions and shaping the future of building technology together with you. Industrial Manager (m/d) For Backoffice | Quality Management Employment: Full time, limited for 2 years, from now on or depending on your availability Place of work: Neu-Ulm or Günzburg, depending on your residence Benefits: Attractive salary: collective agreement with regular wage increases, levels of experience and bonus Planable working hours: We offer regulated and well planned working hours with the possibility of flexible work. In addition, a sliding time model with up to 18 free days in addition to the annual holiday Your tasks: Customer support and communication: As the first contact person, you will take care of the needs of our internal customers from the DHL Group. You work closely with them to understand and fulfill their concerns in building management. Order Management: You are responsible for the evaluation of orders and check whether You meet customer requirements. Complaint management: In case of customer complaints, you are responsible for fast and effective processing. Disposition support: You support and represent the dispatchers in the distribution of orders to our technicians Reports: In addition to general office activities, you create evaluations for our area management Your profile: Education: You are welcome to have a training as a merchant for office management (w/m/d) or industrial businessman (w/m/d) Requirements: Expertise in building and maintaining customer relationships, deep understanding of customer needs, early detection of problems and active solution finding Occupational experience: Experiences in material processing and disposition, preferably from crafts or technical fields IT: Good Microsoft Office knowledge and you trust to create evaluations in Excel. Ideally, you already have knowledge of SAP Further advantages: Secure employers also in times of crisis: You will receive a reliable and crisis-proof partner in us Development opportunities: We offer you an extensive integration and close support through your team colleagues. You can develop individually and invest in your future The application process takes less than 8 minutes. Please apply quickly through our career portal That's important to us! We strive for a greater diversity of living backgrounds in our company. We therefore expressly welcome all applications - regardless of nationality, ethnic and social origin; Religion or worldview, disability, age and sexual orientation and gender identity. Disabled people who are equal to them are preferentially taken into account in the same qualification. With over 40,000 employees, Apleona Group is Germany's leading building service provider and facilitates the lives of thousands of people from industry, business and public administration. We're not talking long, we're packing it. This means responsibility for you from day 1 and a variety of ways to develop your own potential. Strengthen our team and shape your future together with us! JOBV1_EN