Hays – Working for your tomorrow | Germany | Frankfurt am Main (60528) | Permanent position | Full time | Published since: 14.05.2025 on stepstone.de
IT-Supporter / IT-Service Desk / IT-Helpdesk (m/w/d)
IT is our core competence, based on which Hays has developed. We are the largest privately-organized IT personnel service company in Germany and have the right offer for each career stage - whether you are interested in vacancies in agile SMEs or strong DAX companies. We master the complete IT keyboard from support to software architecture or digitalization - thanks to our extensive portfolio, there is something for everyone. Over the past few decades, we have been able to support countless IT professionals and executives as part of a life-long partnership to set the course for a successful career. Our consulting team is specialized and therefore able to respond to your wishes and ideas and prepare you for interviews and contract negotiations. Try it out and learn what the market has to offer you - completely free, discreet and non-binding! We look forward to welcoming you. JOBV1_EN
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Your tasks • Your profile • What we offer
IT is our core competence, based on which Hays has developed. We are the largest privately-organized IT personnel service company in Germany and have the right offer for each career stage - whether you are interested in vacancies in agile SMEs or strong DAX companies. We master the complete IT keyboard from support to software architecture or digitalization - thanks to our extensive portfolio, there is something for everyone. Over the past few decades, we have been able to support countless IT professionals and executives as part of a life-long partnership to set the course for a successful career. Our consulting team is specialized and therefore able to respond to your wishes and ideas and prepare you for interviews and contract negotiations. Try it out and learn what the market has to offer you - completely free, discreet and non-binding! We look forward to seeing you. Processing of fault messages in the sense of initial analysis Support for IT problems (First Level Support) Classification of technical and technical user disturbances and troubleshooting incl. Documentation in the ticket system SLA-compliant fault processing with respect to availability, technical and professional initial solution rate, throughput times etc.
Complete vocational training as a specialist or comparable qualification Flowing German knowledge in Word and Writing Detegratable cooperation in the Service Desk Experience in Citrix / Terminal Service support Experiences in Microsoft's own software (Office O365, Windows 10) Good technical understanding
An excessive payment Annual holiday entitlement of 30 days Hays allows for entry into innovative companies JOBV1_EN
Company location
Location
| Hays – Working for your tomorrow | |
| Frankfurt am Main (60528) | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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