Service Advisor Customer Service (m/f/d)

For over 160 years we have been part of the region. For generations, we have been so stable, fair, reliable and partnership-oriented on the part of the people who live here. As the largest co-operative bank on the ground, we are beyond the responsibility of our members. We see ourselves as a pioneer in new thinking: economic success and sustainability are inseparable for us if we want to make the future viable for all. We therefore conduct our business with a view to ecological, ethical and social issues. Service Consultant (m/w/d) Parttime, 60 % Regions Ulm, Biberach, Ravensburg and Illertal Are you looking for a new professional challenge? Then you are right with us! Become part of our team “My Bank for Life” and shape the future with us.

Advice: Active response of customers to consulting topics and products, recognition of customer requirements and sales signals as well as forwarding to experts Customer engagement: First contact person for all customer requests and interface to the customer consultant or customer advisor Service: First-class service quality, follow-up and administrative tasks and cash flow management Responsibility: Ensuring smooth customer service and managing administrative tasks Customer portfolio: Support of the transferred customer base and support in the care and further development of customer relationships

Qualification: Successfully completed commercial training or a comparable qualification Experience: Experience in service and sales-oriented customer contact Competence: Acquisition skills, process and result-oriented working methods and high quality awareness Personality: Embossed communication skills, empathy, self-employment and readiness Team skills: flexibility and joy in team collaboration

Flexible working hours Don't like 9 to 5? No problem: With our flexible working hours you can share your working time yourself. Or use the option of your 13. To convert content into free time. Flexible work and work Take advantage of mobile work for tailor-made solutions for work-life balance and enjoy the opportunity to work 10 days out of the EU. Refreshing work differently Thanks to mobile work, digital consulting and digital tools, we are there for our customers and colleagues everywhere, offer internal workshops on interface topics and promote further training in the team! Operational health management Your health is our heart! We are not honored with the Corporate Health Award for free! Whether with EGYM Wellpass, voiio or powerfit – we promote health per employee with around 400 euros a year. Home Take advantage of the additional holiday day for participation in regional festivals such as Schwörmontag, Schützendienstag or Rutenmontag! Financial incentives Benefit from a contribution to occupational pension provision, asset-effective benefits, a 13. salary as well as a performance-oriented remuneration and training participation! !