0Reservation Coordinator (m/f/d)
ScanHotels Rostock | Germany | 18xxx Rostock | Permanent position | Full time | Published since: 31.10.2026 on stepstone.de

Reservation Coordinator (m/f/d)

Branch: Tourism, hotels and restaur... Branch: Tourism, hotels and restaurants


Two locations, a common goal Hospitality with attitude. At ScanHotels, people who create experiences are working with joy, sense of quality and space for personal development.

Type of employment: Full time

Your tasks • Your profile • What we offer

About us We burn to create experiences - that means we are hosts of passion. Thanks to our strong service ideas, collegial coexistence and sense of self-responsibility, we provide our guests with special moments – whether during check-in, entering the room, drinking at the bar, conferences, weddings and events such as the “Ball Léger” developed in the team with 800 guests. With us, you as a human being are at the heart of all your skills and talents – and not your CV. We are looking for the next possible date: Account Manager (m/w/d) What is really important to us You are an organizational designer and keeps an overview even with a high request volume

You have a look for the detail and make sure that every reservation runs smoothly

You are communicative and gas-torientated and meet our guests with cordiality and professionalism

You will always find the right solution for a positive guest experience

Your tasks: Acceptance and processing of individual and group reservations

Creation of offers, reservation confirmations and contracts

Active sale of our hotel services

Main Data Maintenance in our Oracle Cloud reservation system

What we have to offer: Over-tariff salary

Up to 15% of the salary + 150 EUR Presence premium as a monthly bonus (coupled to truly achievable goals)

Unlimited employment contract

40 week hours divided into 5 days of 8 hours

Sunday and holiday supplements

No holiday barrier in summer

Job Ticket or Bike Leasing support

Employee restaurant (only monetary advantage is taxed)

Work clothes are put and cleaned by the house

A few facts about our hotel 251 rooms in the heart of the city with unique views of the Rostock city port and the historic old town. 1,200 sqm event area including lounges and roof terraces, restaurant and bar KAI40. We welcome couples and families who make holiday in Rostock and the surrounding area, business travelers and meeting guests anyway.

What you should bring: You are proactive and customer oriented

You have a completed training in the hotel industry and/or experience in sale

You can contact our guests in German and English

Location

ava ScanHotels Rostock
Rostock
Germany

The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.

For more information read the original ad

Permanent link to this ad

Ad Id