ScanHotels Rostock | Germany | 18xxx Rostock | Permanent position | Full time | Published since: 31.10.2026 on stepstone.de
Reservation Coordinator (m/f/d)
Two locations, a common goal Hospitality with attitude. At ScanHotels, people who create experiences are working with joy, sense of quality and space for personal development.
Type of employment: Full time
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Your tasks • Your profile • What we offer
About us We burn to create experiences - that means we are hosts of passion. Thanks to our strong service ideas, collegial coexistence and sense of self-responsibility, we provide our guests with special moments – whether during check-in, entering the room, drinking at the bar, conferences, weddings and events such as the “Ball Léger” developed in the team with 800 guests. With us, you as a human being are at the heart of all your skills and talents – and not your CV. We are looking for the next possible date: Account Manager (m/w/d) What is really important to us You are an organizational designer and keeps an overview even with a high request volume
You have a look for the detail and make sure that every reservation runs smoothly
You are communicative and gas-torientated and meet our guests with cordiality and professionalism
You will always find the right solution for a positive guest experience
Your tasks: Acceptance and processing of individual and group reservations
Creation of offers, reservation confirmations and contracts
Active sale of our hotel services
Main Data Maintenance in our Oracle Cloud reservation system
What we have to offer: Over-tariff salary
Up to 15% of the salary + 150 EUR Presence premium as a monthly bonus (coupled to truly achievable goals)
Unlimited employment contract
40 week hours divided into 5 days of 8 hours
Sunday and holiday supplements
No holiday barrier in summer
Job Ticket or Bike Leasing support
Employee restaurant (only monetary advantage is taxed)
Work clothes are put and cleaned by the house
A few facts about our hotel 251 rooms in the heart of the city with unique views of the Rostock city port and the historic old town. 1,200 sqm event area including lounges and roof terraces, restaurant and bar KAI40. We welcome couples and families who make holiday in Rostock and the surrounding area, business travelers and meeting guests anyway.
What you should bring: You are proactive and customer oriented
You have a completed training in the hotel industry and/or experience in sale
You can contact our guests in German and English
Location
![]() | ScanHotels Rostock | |
| Rostock | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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