Customer Advisor: Key Account (m/f/d)

With nearly 4,900 employees, the Berlin water companies are one of the largest companies in the water and wastewater industry in Germany. As a company of the Land of Berlin, we want to contribute to the design of the vibrant and modern metropolis of Berlin. Berliner Wasserbetriebe are widely regarded as a stable business enterprise and a reliable employer beyond the city boundaries. Job ID: 4619 Location: Berlin, Neue Jüdenstraße 1 Start / Framework conditions: immediately / unlimited In customer service (KS), we are committed to the proceeds of the company. Our action is targeted at our customers: women with competence and efficiency.

Supporting a solid customer base of about 300 customers, e.g. large industrial/commercial enterprises, swimming pools, which cannot be classified in the standard accounting method and are distinguished by a particular, partially complex situation in the supply of drinking water and/or waste water disposal Determination of the annual amount of waste water that the client or the customer proves not to initiate into the sewer system and execution of the commercial correction of the billing Implementation of local reviews Evaluation of technical documentation and advice on technical solutions for the determination of the dewatering quantity Analysis of process technologies of industrial and commercial customers

Bachelor of Engineering Water Management, Environmental Engineering, Process Engineering and relevant, Professional Experience As an alternative: technicians:in the mentioned disciplines and relevant, relevant professional experience deepened and safe technical knowledge in the water industry (drinking water extraction, the construction and function of water treatment and wastewater treatment plants and process-related water treatment plants for technological processes) Secure knowledge of economic indicators and the use of controlling instruments Strong communication capability and very high service orientation Loadability under demanding conditions and the willingness to implement feedback constructively Moderation strength and competence in building and maintaining networks

Continuously developed technologies for the Berlin water cycle Active research on environmental protection Sensual tasks with responsibility and team spirit Various career prospects and promotion (e.g. female leadership programme, individual staff development plans, internal training opportunities) Work-Life-Balance: 39-hour week, 30 days holiday/year, with corresponding activity can take place 60% of working time per quarter in mobile work, various working time models (including full-time or part-time e.g. Sabbatical, sliding time, 10 additional holiday days through pay change etc.), occupational retirement provision (VBL), asset-effective services (VWL), grant to the German ticket Job, Corporate Benefits Payments We offer you a compensation in the pay group 11 according to the collective agreement of utilities (TV-V). Depending on the existence of the personal conditions, a grouping may also take place in a lower group of charges. .