IT Desktop Support Technician (m/f/d)

First-level support for hardware/software, Windows, Office 365 and remote access System & Network Operation: Monitoring, Backups, LAN/WLAN Diagnostics User & Device Management: AD Accounts, Permissions, PC Installation, Mobile Device Support IT security: malware protection, encryption, access rights, updates Documentation & Training: Knowledge, Manuals, User Training Project & Teamwork: Support for upgrades, new technologies, cooperation with IT teams & service providers

Complete training as a specialist in system integration or computer science businessman/woman First professional experience in IT support Knowledge of Active Directory, Office 365, Azure, Networks, Citrix and IT hardware Microsoft certifications or ITIL identifiers of advantage Good knowledge of English Safe handling of computer and mobile devices Ability to work independently and in a team Analytical thinking and pronounced problem-solving competence Strong communication skills

Railway breaking engineering for a better world: We have committed ourselves to developing energy-saving solutions that reduce the impact of HLK systems on the environment. At the same time, we are actively working on more sustainable production processes. Huge market potential: Our market-leading product portfolio with the brands IMI Heimeier, IMI TA and IMI Pneumatex includes high-quality fittings for heat and cold distribution in water-guided heating and cooling systems including Smart Thermostatic Control Size and safety: Our strength is from more than 10,000 talented employees worldwide. We are crisis-proof. An interesting actuating field and free space: We offer you an environment in which you can develop your skills freely and creatively. ONE BIG TEAM: At IMI we live a culture of inclusion, diversity and responsibility. We are convinced that each team member will bring something unique, contributing to the progress and development of a sustainable world. Support and cooperation: With a strong team on your back, IMI can implement your ideas in various projects independently and proactively. Valuation and compensation package: In addition to a friendly, value-adding working environment, flexible working hours, possibility to work in the home office, 30 days holiday, an attractive salary package (Metal NRW) you get the opportunity to develop professionally at IMI. .