Rajapack GmbH | Germany | 76xxx Ettlingen bei Karlsruhe | Permanent position | Full time / Home office | Published since: 08.01.2026 on stepstone.de
IT Operations Employee (m/f/d)
Rajapack GmbH in Ettlingen is part of the RAJA Group, Europe's No. 1 in the shipping trade for packaging in the B2B sector. Under the brand RAJA we advise and supply companies from all industries with over 10,000 different products around packaging, transporting and storage – from envelope to packaging line.
Customer service is the first place for our employees in sales, marketing and service. We'll get it together!
Our development continues. This is why we are looking to strengthen our team as soon as possible in fulltime Senior Consultant (m/w/d)
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Your tasks • Your profile • What we offer
Rajapack GmbH in Ettlingen is part of the RAJA Group, Europe's No. 1 in the shipping trade for packaging in the B2B sector. Under the brand RAJA we advise and supply companies from all industries with over 10,000 different products around packaging, transporting and storage – from envelope to packaging line.
Customer service is the first place for our employees in sales, marketing and service. We'll get it together!
Our development continues. This is why we are looking to strengthen our team as soon as possible in fulltime Senior Consultant (m/w/d)
Ensuring stable and service-oriented 1st level support for our D/A/CH locations Acceptance, analysis, prioritization and independent processing of incidents and service requests Qualified transfer of complex disturbances including Documentation at 2nd level support Installation, configuration and maintenance of hardware and software (Windows clients, standard software) Error analysis and correction in the field of desktop, notebook, printer and peripheral devices Installation, maintenance and management of user and authorization structures in Microsoft Active Directory Support for the administration of server and network components Care, extension and continuous improvement of IT documentation
Complete IT training (e.g. specialist informatics) or comparable practical experience Very good knowledge of Windows clients and Microsoft 365 and experience with end-user hardware (laptops, printers, mobile devices) Ideally experience with ticket systems (e.g. Jira) and first contact points with server, network or monitoring topics Embossed service and solution orientation as well as pleasure in working with users Structured, independent working and good communication skills Very good German and good English skills
Team spirit and spaces of action Modern working environment and a corporate culture that you can actively shape and shape with your ideas Coaching and training for your professional and personal development Flat hierarchies and duz culture canteen and free drinks (water, coffee and tea) as well as fruit Flexible working hours, support for the gym, bicycle leasing and many other benefits Mobile work
Location
 | Rajapack GmbH | |
| 76275 Ettlingen bei Karlsruhe | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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