Account Manager Logistics (m/f/d)

Arvato is an innovative and global leader in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on consumer products, technology, healthcare, automotive and publishers.

You work in an environment based on collaboration, respect, commitment and curiosity where you grow, bring your ideas and make a difference. Be part of the team that delivers logistics excellence and designs global supply chains. Working at Arvato means: Together, we're on it. Do you want to actively shape the future of e-commerce and take responsibility for customers, figures and growth? Then Account Manager e-commerce (m/w/x) will be at our Hannover location and control the business of a well-known fashion customer - with a clear focus on performance, logistics and supply chain. Together with your team, you are growing on new challenges, meet data-based decisions and ensure reliable implementation for sustainable success. Are you on it?

Strategic customer support & business development: You are the first contact person:in our fashion customer and is responsible for the further development of its e-commerce business with a focus on logistics and supply chain topics. You will retain both operational excellence and long-term strategic orientation. Performance analyses & KPI control: Business performance monitoring and analysis based on defined KPIs, reporting and forecasts. From the findings you will take concrete measures to optimize processes, service quality and profitability - and follow their implementation consistently. Data-based decision-making: You identify trends, potentials and risks through sound evaluations and develop recommendations for action for our customers: inside and inside stakeholders. This is how you actively contribute to continuously improving our joint business and unlocking new growth opportunities. Stakeholder Management & Collaboration in the team: In close coordination with operations and other departments, you control all relevant interfaces and ensure clear communication as well as smooth processes. In doing so, you live the 'we' skills, create transparency and make sure everyone pays for the same goal. Project Management & Commercial Responsibility: You define and guide projects for the further development of logistics processes, new services and optimization of the supply chain. At the same time, you take responsibility for the profitability of your services - including costing, economic analysis, offers and negotiations.

Training & professional experience: You have a successfully completed study, for example in economics, BWL, (economic) informatics or a comparable field. In addition, you will ideally bring at least three years of experience in account management, business development or project management, preferably in logistics, in the e-commerce or service environment. Analytical Strength & IT Affinity: A strong understanding of numbers and a safe handling of data, reports and KPIs are yours. You work routiniert with common IT tools (e.g. MS Office, ideally BI tools) and can quickly capture and understand complex relationships. Customer orientation & negotiation competence: You convince by safe, professional appearance at eye level as well as by a solution-oriented, negotiation-strong and result-focused procedure. It motivates you to build long-term, trusted customer relationships and achieve ambitious goals together. Language skills: You have very good knowledge of German and good knowledge of English in word and writing. Personality & working methods: You like working in the team, bringing your own initiative, staying structured and reliable in dynamic situations and enjoying taking responsibility. Curiosity, openness for new things and the need to make things better together complete your profile.

ArvatoCare - Health insurance: We offer you a free supplementary health insurance with a generous health budget that you can use for numerous health benefits - without any health check. Flexible work: You benefit from a hybrid way of working from the mobile office and office in Hanover, so you can optimally combine concentrated work and personal exchange with your team. Further development & growth: A wide range of training courses with Welcome Days, e-learnings, specialist trainings and development programs help you to fully develop your potential and actively promote your career in the e-commerce and logistics environment. Modern corporate culture: You expect flat hierarchies, duz culture and short decision-making paths. We attach great importance to open exchanges, constructive feedback and an environment in which successes are celebrated together and learnings are shared transparently. Attractive additional services: Take advantage of offers such as bicycle leasing, sports and health services, grant to the German ticket, corporate benefits as well as asset-effective services - and thus of an attractive overall package. .