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Apply to Mercedes-Benz and find the area where you can develop your talents individually. You will be supported by visionary colleagues who share your pioneering spirit. Joining us means becoming part of a global team whose goal is to build the most desirable cars in the world. Together for excellence.

Number: MER0004229 Mercedes-Benz Cars – Global Customer Service & Parts We at Mercedes-Benz Cars bring vehicles with passion and commitment to the road. The Global Customer Service & Parts (GCSP) division bundles global after-sales activities. In the Team After-Sales Technik PKW, Warranty & Kulanz (GCSP/TP), we accompany the entire life cycle of our vehicles – from service-oriented development and market introduction to sustainable product support. Our close cooperation with development, production, purchasing, law and quality enables us to offer our customers world-class service. The team product support & probation gear & parts & GuK NPP in the department after-sales technology drives (GCSP/TPD) has two main focuses: Warranty and Culancy Calculation for New Product Projects in the Product Development Phase Creation of calculations for expected warranty and culmination costs as well as quality failures for all car series (including electric and conventional drives) in advance of market launch

Providing methods and specially developed tools for partners from after-sales technology cars, quality and total vehicle controlling to evaluate innovations, technical changes, opportunities and risks

Technical market support & product probation Gear & parts Worldwide technical support for vehicle complaints (Second Level Support)

Quick and current solutions for customer complaints

Identification of new fault images and worldwide analysis of field events

Your task: As part of the team, you take on diverse and exciting tasks. You accompany the production of products with a focus on guarantee and culmination and support us in the technical support of our car and VAN vehicles in the area of gearboxes and attachments. A special focus of the internship is on data analysis, visualization and optimization of IT-supported processes – you can actively use modern tools and AI applications such as Microsoft Copilot. Help us make processes more efficient by helping us automate processes or introducing innovative AI solutions to simplify our daily work. Your tasks in detail: the relevant technical topics are documented in the ‘MIA’ system; it serves as “Single Point of Truth” These topics are to be visualized in various ways for different target groups, for example with Power BI.

Active participation in the team in the costing of guarantee and culmination costs as well as support in operational daily business

Close cooperation with the project management in the development and optimization of the IT system for the calculation of guarantee and cunency values and support in structuring and consolidating the necessary documentation of the IT system

What we offer: A motivated team with passion for technology and innovation

The ability to actively use modern IT and AI tools (such as Microsoft Copilot) in everyday work

Exciting tasks along the entire product life cycle

Close cooperation with various departments within the company

The activity can begin from September 2026.

Course of studies in the field of automotive engineering, automotive engineering, IT, BWL, economic engineer*in, business informatics or a comparable degree course with IT, business and/or vehicle technical contents

Secure knowledge of German and English in word and writing and routined in dealing with MS-Office

enthusiasm for automotive technology and innovations with an affinity for numbers

Analytical thinking and interest in data analysis and IT-based processes

Teamability and Communication Strength

Engagement and an analytical and structured way of working complete your profile

Driver's license class B

Interest awakened? Then we look forward to your application and getting to know you! Additional information: We are looking forward to your online application with CV, lettering, certificates, current enrollment certificate with a specification of the semester, if necessary. Compulsory internship certificate and proof of the regular study period. Please do not forget to mark your documents as ''relevant for this application' in the online form and note the maximum file size of 5 MB. Further information on the setting criteria can be found here. Disabled and equalized applicants are welcome! The severely disabled representative (sbv-sindelfingen@mercedes-benz.com) is happy to support you in the application process. HR Services will be happy to help you with questions about the application process. You can reach us by email via myhrservice@mercedes-benz.com or by phone at 0711/17-99000 (Mo-Fr 10-12am & 13-15am).

Food supplements Employee handy possible Employee discounts possible Employee participation possible Staff Events Coaching Flexible working time possible Hybrid work possible Health measures Employment Mobility offers Parking space Business doctor Good connection Accessibility Child care Kantine, Café