DATAGROUP | Germany | 88xxx Biberach an der Riß | Permanent position | Full time | Published since: 06.10.2026 on stepstone.de
IT Service Engineer (m/f/d)
DATAGROUP Rhein-Main GmbH (formerly URANO), based in Ingelheim am Rhein, Rheinland-Pfalz, is part of DATAGROUP SE, one of the leading IT service providers in Germany. For almost 35 years, we have been the innovative and independent IT partner for companies, medium-sized enterprises and public contractors in the Rhine-Main region, Germany and Austria. To support our team „Workplace Support“ in Biberach an der Riß, we are looking for a customer on site IT Service Engineer (all genders)
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Your tasks • Your profile • What we offer
On-site service processing and support (order and incident management) as part of the modern digital workplace – workplace-as-a-service at a globally operating customer in the pharmaceutical environment and a customer in the technology sector Supporting users in the IT Service Point Meeting-Room Support: troubleshooting and support of IT devices in conference rooms Delivery, installation, repair and upgrading of PC systems Editing trouble messages using a ticket system Installation of the PC systems with the corresponding customer image Installation and support of special devices (barcode scanner, label printer etc.) Exchange, installation and documentation of components in the network area (Access Points, Switches etc.) Patching and destroying telecommunications lines Upgrading, dismantling and conversion of PC workstations Participation in projects around the Workplace Service
Training as a specialist (all genders) for system integration (or comparable) We also look forward to cross- or career starters (all genders) who have already gained first technical experience Secure knowledge of Microsoft Windows 10/11 and Microsoft Office from 2010 Good experience in handling the standard hardware PC or Notebook workstations (HP / Lenovo) Knowledge in the field of telecommunications terminals (iPhones, iPads, smartphones and VoIP) Advantages are basic knowledge of Active Directory Knowledge in network technologies, remote / VPN access, print server and ITIL are desirable Advanced language skills in German as well as good knowledge in English and/or another foreign language (in word and writing)
Work-Life Balance: Flexible Working Hours Recreation period: 30 days vacation per year and additional work-free days on 24.12. and 31.12.2026 Attractive remuneration: Annual salary and bonus round, employer-funded occupational pensions Efficient cooperation: Flat hierarchies with duz culture and short decision paths Latest hardware: MacBook or Windows laptop as well as iPhone with dual SIM Career and development: Individual support through our career model, our planned training catalogue and regular development talks Parking: Free parking nearby Sustainable mobility: allowance for a job-cycle Team and Events: Stadium Experience Mainz 05, Summer Festival, Bowling, Online-Quiz and more
Location
 | DATAGROUP | |
| 88400 Biberach an der Riß | ||
| Germany |
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