Industrial Customer Service Clerk/Cartridges (m/f/d)

Proactive support and advice of the associated customers as a central contact person for all customer-relevant topics Key Account Manager support in day-to-day business and cooperation in sales activities and sales activities Independent processing and processing of customer orders and answering requests for delivery dates, prices, documentation and certificates Close cooperation with internal interfaces such as work preparation, logistics and shipping to ensure a smooth order and delivery process Treatment of complaints and support in solution-finding Maintenance and updating of customer and master data in the ERP/CRM system Active collaboration on improvement projects within the Avantor Business System

Completed commercial training or a comparable qualification Multiannual professional experience in the sales service, in the sales administration or a comparable commercial function High customer and service orientation as well as a sovereign and professional appearance Impressed communication strength and joy in cooperation with customers and internal contacts Good knowledge of German and English in word and writing High load capacity Very good MS Office and ERP knowledge as well as a structured, careful and self-responsive operation

Attractive employee benefits, corporate benefits and JobRad Occupational pension with 20% employer grant Benefits with an employer subsidy Individual training and development opportunities Operational offer on health topics and advice Employee advertising staff Program, team events and other initiatives