IT-Techniker Onsite Support (m/f/d)
As experts for IT personnel and commercial professionals in the context of employee transfer and in the service contract, we support well-known national and international IT companies.
For use with our customer, we are looking for a number of
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Your tasks • Your profile • What we offer
As experts for IT personnel and commercial professionals in the context of employee transfer and in the service contract, we support well-known national and international IT companies.
For use with our customer, we are looking for a number of JOBPROFIL - ID 11124STN
UFGABEN user support on site as well as remotely with questions and disturbances around iPhone/iPad, mobile devices, scanners and IT workplace hardware Implementation of IMAC D and Break-&-Fix activities in the Workplace and Factory/Shopfloor environment Installation/fuelling, rollout, delivery and installation of PCs/notebooks, monitors, printers and small periphery Ticket processing and documentation in the ITSM tool (ideally ServiceNow)
KENNTNISSE Successfully completed training in the IT field, e.g. specialist system integration (m/w/d), IT system businessman/w or comparable qualification or Professional experience Good IT and hardware knowledge, all-rounder in the workplace environment (in particular HP, Lenovo, printer) Knowledge of Apple iOS (iPhone/iPad) and Windows 10 / Windows 11 Experience in the large customer/enterprise environment and working with incident ticket systems (ITSM), ideally ServiceNow Good knowledge of German in word and writing (at least C1 level) Physically loadable: able to carry more than 5 kg Driving licence class B, car required
SERVICES Criteria (GDP) Solid monthly salary including over-tariff payment Project allowance from the first day of use Holiday and Christmas money by GVP Remuneration according to Equal-Pay model Staff recommendation programme Long-term customer operations High takeover rate for the customer
Location
 | wu personal GmbH | |
| 40476 Düsseldorf | ||
| Germany |
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