KV SiS BW Sicherstellungs-GmbH | Germany | 70xxx Bruchsal | Permanent position | Full time | Published since: 02.02.2026 on stepstone.de
Team leader for the medical telephone service of 116 117 (practice manager, practice manager, first person, ward manager, practice instructor) (m/f/d)
KV SiS BW Sorges-GmbH is a 100% subsidiary of the Kassenarzt Vereinigung Baden-Württemberg (KVBW) and has its administrative headquarters in Stuttgart. The medical service centers are located in Mannheim and Bruchsal. We pass on 117 callers with acute health complaints to doctor's surgeries, medical readiness services, emergency receptions or rescue services under the nationwide service number 116. This around the clock on 365 days. In addition, patients receive help in the placement of doctoral and psychotherapeutic appointments as well as information on other healthcare services. Currently, around 300 employees work for the company, which will grow considerably in the next few years due to the upcoming tasks. To strengthen our team at the Bruchsal site, we are looking for a Teamleiter fÃ1⁄4r die med. Telefonservice der 116 117 in Volldaten (m/w/d)
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Your tasks • Your profile • What we offer
Professional and disciplinary leadership of a team of up to 20 employees incl. responsible management of employee talks (study, annual talk, welcome talk after inability to work etc.) Regular coaching and individual further development of employees Support and assessment of hospitants and participation in the recruiting process Initiation of appropriate disciplinary measures in the event of breaches of rules and breaches of duty technical support of the shift ladder and calltaker in escalating cases Co- and further development of processes for optimizing service quality and employee retention
Senior Caregiver (m/w/d), Senior Caregiver (m/w/d), ZFA, MTA, OTA, Physiotherapist (m/w/d), Heilerziehungspfleger (m/w/d) or the like. Multiannual medical experience Leadership experience in a comparable position Experience in dealing with medical emergencies Senior Consultant (m/w/d), Senior Consultant (m/w/d), Senior Consultant (m/w/d), Senior Consultant (m/w/d) Impressed communication skills, empathy and independent and responsible work ready for shiftwork and regular weekend service
Family operating climate with flat hierarchies and the possibility to introduce Personal and professional development Pleasant working atmosphere with modern and ergonomically equipped workplaces, bright rooms and generous social spaces Additional social benefits such as travel expenses, attractive shift allowances and benefits for occupational retirement, Hansefit Free drinks and fruit
Location
 | KV SiS BW Sicherstellungs-GmbH | |
| Am Mantel 4A, 76646 Bruchsal | ||
| Germany |
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