Guest Service Agent (m/f/d)

Why choose a department if you can have two? Why work in old habits when you can go new ways? These questions concern workers and many want more flexibility and variety in their working lives. This is why we are looking for a capable guest service agent in charge of F&B and FO for our house. Service: Participation in a smooth workflow throughout the service area

Welcome, place and advise guests

Correct clearance

Adoption of table reservations

Competent, courtesy and rapid operation

Active sale at the guest

Immediate treatment and disclosure of guest complaints

Handling up and cleaning work in the restaurant, bar and event area

FrontOffice: You take the check in and check out and are responsible for the correct accounting During your stay, you will assist our guests with questions and information requests You work within the reception team in the early, normal and late layers Entering reservations

You have a completed vocational training in the hotel area or corresponding professional experience in the à la carte shop and at the reception/FO

You want to work in a young team supported by a powerful team

You speak German and English and have good ways of handling

You are durable, flexible and think about the rim of the plate

You have a pronounced concept of service and fun in dealing with people from different cultures.

Christmas and holiday money after 12 months of service Employee conditions in over 80 GCH hotels (Team Member Overnight Rates, 50% R&B Discount) Attractive discounts on high-quality offers about corporate benefits Grant to Germany Ticket Corporate Fitness memberships a workplace with a perspective in an international company with a future internal and external training opportunities Staff events Free parking an exciting and varied range of tasks a pleasant operating climate and cooperation in a dynamic team Tariff payment and social benefits an environment with flat hierarchies where your use is really worth it