Service Assistant for the Kia brand (m/w/d)

We are a car house with six locations around Munich and more than 400 employees that successfully leads the BMW, MINI and Kia brands. Feels we've been forever (since 1963). This does not prevent us from thinking forward: modern buildings, always the latest technology. And of course great vehicles from three popular car brands. Many colleagues have been with us for a long time. So there are many extras. We want everyone to feel comfortable with us.

We would like to write business history with you when the new brand KIA enters our portfolio. From the first day, you will be active in building KIA in a high potential area.

As a service assistant*in you are the first contact point for our customers and play a key role in the service process of our new KIA location. You agree service appointments, rest in the event of a breakdown, find gaps in the workshop plan and coordinate the replacement vehicles. Your talent for patience and empathy makes the difference – especially in stressful situations.

Customers also come to our car house. It's good if you have an eye on them feeling comfortable with us. Are customers waiting for a seller or for their car? Maybe you offer a place to make your stay as pleasant as possible.

Whether on the phone or on the counter – it can be turbulent before; For example, if all customers need new tyres at the same time or is a car in service. Great if you keep quiet and still smile after the thirty-five call! (And if not, it's not bad. We know how it works sometimes.)

Especially exciting for you: The new location and the KIA brand bring fresh wind. You have the opportunity to become part of a strong KIA service team and help build up the brand in this high-potential area.

Do you have a commercial training in the automotive sector or in office management? Perfect! But also cross-comers with experience are welcome with us. Communication is your thing. You have fun in contact with people and can communicate well with colleagues, customers and external partners such as insurance companies. PCs and programs are not a problem for you. Maybe you've already created an info sign in Word or are familiar with other programs. We are happy to teach you the KIA systems – don't worry, that's not a witchcraft! The automotive industry is constantly changing. You are open to new things and are happy to work with modern tools – for example, we also use messenger services for customer communication.

Long-term perspectives. We plan with you in the long term, the place is unlimited. Structured processes. With us you save time and effort through clear processes – so you can focus on the essentials. Humor and team spirit. In stressful situations we stay relaxed and take everything with humor. And occasionally we like to celebrate together. Attractive Benefits. Holiday allowance, annual premium, 30 days vacation, working time account and occupational pensions. Discounts on vehicles and services. Internal coaching and KIA product training. So you're always up to date.

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