Scientific MA in the Customer Support Center (m/f/d)

Trust something new, grow beyond itself and redefine the boundaries of the feasible. That is exactly what our employees can and should live daily. To set the pace with our innovations and make it great. Because there are a lot of fascinating people behind every successful company.

ZEISS employees work in an open and modern environment with numerous development and further training opportunities. Our culture is characterized by expert knowledge and team spirit. All this is supported by the special ownership structure and the long-term goal of the Carl-Zeiss Foundation: to advance science and society together.

Today dare. Inspire tomorrow.

Diversity is part of ZEISS. We look forward to your application regardless of gender, nationality, ethnic and social origin, religion, world view, disability, age as well as sexual orientation and identity.

Apply now! In less than 10 minutes. ZEISS Semiconductor Manufacturing Technology Enabler for smaller, more powerful and more energy-efficient microchips

Work where the morning arises. About 80 percent of all microchips worldwide are manufactured using ZEISS technologies. As the heart of any electronically controlled system, You are no longer to think away from our everyday life – whether in smartphones, smart homes or smart factories. ZEISS is a technology leader in semiconductor manufacturing equipment. With high-precision lithography optics, photomask systems and solutions for process control, ZEISS enables the production of increasingly smaller, more powerful and more energy-efficient microchips – and thus decisively shapes the age of microelectronics and nanoelectronics with its innovations.

Do you find yourself in the following description? We look forward to your application! Record customer requests for lithography products used by customers and process them independently

perform simulations and analysis calculations and derive technical solutions

Care and coordinate internal escalations on customer problems

Create and present technical customer presentations

Coordinate and implement the development, maintenance and extension of internal data and software structures

Maintain, test and implement the implementation of new service processes in close cooperation with the development

Coordinate and implement internal process improvements

A university degree in physics or a related scientific or technical subject, ideally with doctoral studies - experience in the development or engineering of lithography systems

Knowledge of programming and experience in scientific computing

Knowledge of databases and experience in statistical data analysis

Impressive ability and joy in communicating with customers

English knowledge in word and writing

Your Benefit

We give you stability and security! The long-term success, the market position of ZEISS as well as a continuously growing demand for IT components provides security for every single ZEISS employee and a long-term perspective that you can rely on. Your work-life balance is important to us! Benefit from flexible working time models (also flexible shift models for shift workers), the possibility to work on the mobile, as well as various childcare offers. Your skills are our gold value! At ZEISS we offer a variety of opportunities for professional development, including qualification programs, the internal online learning platform CurioZ, external training offers and attractive career models. With our annually defined further development goals, we help our employees achieve their career goals. Your work is valuable! As part of our team, you will benefit from a variety of attractive staff services, such as Coperate Benefits, a grant to the German ticket and the service bike, as well as a rewarded retirement pension. You also benefit from special tariff payments, such as holiday money, Christmas money, transformation money and additional tariff money (T-Zug), as well as an annual profitsharing (business year-based). We invest in your health & your well-being! Our health management includes online sports courses, webinars and cooperations with fitness studios, ZEISS sports groups and running events, company doctors, as well as a unique health partnership with the barmer, which offers health courses and a personal contact. In our operating restaurants we treat you with healthy and varied menus that include vegetarian and vegan options daily as well as regional organic products. With us, man is the central point! ZEISS is a foundation company. That is why we have committed ourselves particularly to values such as social engagement, family-friendliness and the social protection of our employees. Because You are the innovative power and the engine of our company – and are at the heart of us. There are flat hierarchies plus free space and responsibility.

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