Naturparkhotel Adler | Germany | Wolfach | Permanent position | Full time | Published since: 20.05.2025 on stepstone.de
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Your tasks • Your profile • What we offer
Our ** S holiday and wellness hotel in the Black Forest has 56 rooms and suites and 140 seats in the restaurants. The house has a 1800 sqm spa area with indoor swimming pool, heated outdoor swimming pool, various saunas, steam bath and our vital oasis for massages, baths and cosmetic treatments. In addition, there is a well equipped gym, as well as a spacious gymnastics room. In our restaurants we serve regional and international specialities.
Type of employment: Full time
You are responsible for the management and performance of the service department, taking into account the company's objectives and guidelines
Welcome and support of our guests Ensuring perfect service performance at a high level
Welcome and care of our guests They stand for highest quality, service and customer orientation
They work with the objectives for the R&B sector and follow and control the achievement of targets
You recognize trends and developments in the service sector and implement them creatively
Control & compliance with quality standards in the Service & Backoffice area You guide your team as a responsive, targeted, exemplary and coaching leadership
You work closely with the other departments
Support in personnel management including service plan, onboarding and employee development
Regulated working time and holidays, performance-oriented remuneration, creative freedom in co-design - practical ideas and suggestions for improvement are explicitly desired. Help in finding the apartment and a pleasant operating climate are obvious to us. Good staff. Working in a steadily growing, dynamic and modern company. Enjoy the employee benefits of the private hotels Dr. Lohbeck and further development / promotion opportunities within the group!
A successfully completed training and leadership experience in your area Good communication and leadership skills with guests and employees Teamability, organisational skills and a friendly and safe occurrence Joy in the “Guest of Being” An open and professional appearance, good handling, team skills, flexibility, reliability, a well-kept appearance Very good knowledge of German and English EDV knowledge (primarily Micrsoft Office (Word, Excel) & Amadeus Kassensystem) an existing training certificate would be desirable JOBV1_EN
Company location
Location
| Naturparkhotel Adler | |
| Wolfach | ||
| Germany |
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