R & S Hotelbetriebsgesellschaft mbH AMANO GROUP | Germany | 10xxx, 14xxx, 13xxx, 12xxx Berlin | Permanent position | Part time - flexible / Full time | Published since: 20.06.2026 on stepstone.de
Guest Relation Agent AMANO Host (m/f/d)
AMANO Group is an internationally renowned lifestyle hotel brand with its origins in Berlin. Since the opening of the first AMANO hotel in 2009 in the heart of Berlin, we have been committed to inspire design-conscious travelers through a unique fusion of hospitality and creative gastronomy. Today, AMANO is also present in the most exciting areas of London, Leipzig, Düsseldorf and Munich and offers unforgettable travel experiences in one of our twelve individual hotels with a total of 1400 rooms. Other hotels are planned.
Type of employment: Full time, part time
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Your tasks • Your profile • What we offer
You warmly welcome guests and actively go to them. You can help with any questions about check-in, check-out and stay. You make sure that guests feel personalized despite digital processes. You sell actively and charming offers from the AMANO Café and Kiosk, for example coffee, snacks, drinks or other products. During the day you serve a coffee and a drink in the evening if necessary. You bring the AMANO Lifestyle over: open, urban, cordial, attentive and easy. You read what guests need before You say it. You deal with complaints in a sovereign way and make “somes ran” in the best case “You really took care of themselves”. You have a look at the ground floor and make sure that it is inviting, alive and well maintained. You work closely with housekeeping, technology, reservation, bar and restaurant. You're packing up and supporting your AMANO team.
You warmly welcome guests and actively go to them. You can help with any questions about check-in, check-out and stay. You make sure that guests feel personalized despite digital processes. You sell actively and charming offers from the AMANO Café and Kiosk, for example coffee, snacks, drinks or other products. During the day you serve a coffee and a drink in the evening if necessary. You bring the AMANO Lifestyle over: open, urban, cordial, attentive and easy. You read what guests need before You say it. You deal with complaints in a sovereign way and make “somes ran” in the best case “You really took care of themselves”. You have a look at the ground floor and make sure that it is inviting, alive and well maintained. You work closely with housekeeping, technology, reservation, bar and restaurant. You're packing up and supporting your AMANO team.
28 days from the 3rd Year of business 30 days Reference card (50€ per month), after passing sample period 40€ Birthday money Half-yearly you receive a gastronomy voucher worth 100€ for one of our AMANO outlets Transfer options within the AMANO Group Staff discounts and Family & Friends Discounts in all AMANO Group hotels & restaurants Employees Promote premium Your well-being and your health are at our heart, so we offer you our 'AMANO Care' package (sick supplementary insurance, urban sports membership) after the trial period
Location
 | R & S Hotelbetriebsgesellschaft mbH AMANO GROUP | |
| Berlin | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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