STARFACE GmbH | Germany | 76xxx Karlsruhe | Permanent position | Full time / Home office | Published since: 24.04.2026 on stepstone.de
IT-Support Engineer - Unified Communications / VoIP (m/f/d)
We are a dynamically growing technology company. As a manufacturer of IP telephone systems and communication solutions, we have established ourselves firmly in the market and are regarded as innovative trendsetters. The product portfolio focuses on the Linux-based telephone systems, which are optionally available as a cloud service, hardware appliance and virtual VM edition and are suitable for companies of any size.
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Your tasks • Your profile • What we offer
You support our partners: by mail, telephone and remote maintenance Analyzing and working on exciting technical challenges around our company-internal portfolio (VoIP, Linux, Network, VM) You carry out fault analyses, reproductions and documentation in close cooperation with development, QA and 3rd levels You're handling tickets with Jira You share your knowledge with our partners:
You have an IT/Telecommunications training or professional experience You bring first experience in technical customer support You have network knowledge and ideally Linux experience You enjoy communication and a solution-oriented way of working You have a strong service idea You have very good German skills (orally/written)
Flexible working hours: You can work flexibly as long as no service times are to be covered, and you have the opportunity to work on Mobile Office as well as up to 2 weeks of work from the EU Attractive working environment: You benefit from electrically height-adjustable desks, a mandatory fruit basket and drinks Corporate culture: You experience a company that lives the start-up character in daily coexistence, with flat hierarchies and communication at eye level Design space: You have a lot of space for ideas and solutions Social activities: You can take part in regular company events and enjoy a beer after four with colleagues on Fridays: Occupational pension: You benefit from an occupational pension scheme
Location
 | STARFACE GmbH | |
| 76133 Karlsruhe | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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