0Senior Expert Run Excellence / Transformation Real Estate Financing (m/f/d)
ING Deutschland | Germany | 60xxx, 65xxx Frankfurt am Main | Permanent position | Full time / Home office | Published since: 20.05.2026 on stepstone.de

Senior Expert Run Excellence / Transformation Real Estate Financing (m/f/d)

Branch: Insurance and financial ser... Branch: Insurance and financial services


With around 10 million customers, ING is the third largest private customer bank in Germany. Whoever works at ING doesn't just do a job. Working with us is the chance to change something. How you doing? By touching the lives of millions of people as a global bank and aiming to have a positive influence on society and our planet. And by staying human, close and personal thanks to our start-up mentality – as unbanky bank.

Senior Expert Run Excellence / Transformation Immobilienfinanzierung (w/m/d) at Frankfurt

In the Run Excellence Home Team, you will shape the future of real estate financing with us: fast, highly efficient, absolute customer focus – and with AI. Processes? You think end-to-end. Automation? Go ahead consistently. Agentic AI and data-driven decisions do not just fascinate theoretically, but you want to actively put them in practice? Perfect! Be part of our team and develop a digital, highly automated and scalable real estate financing with us. Your CV is enough for your application. .

Your tasks • Your profile • What we offer

Automation of our processes in real estate financing is just the right thing for you. Why? Because you understand processes not only analysing, but holistic – from the credit decision to the follow-up processes around payout and customer-in-life. Optimization and automation potentials can be seen in detail: You are going through existing end-to-end processes, developing sustainable solutions and successfully bringing them into implementation – always with a view to quality, efficiency and customer experience. Artificial intelligence and intelligent automation are not a buzzword for you. You are actively working on AI-based solutions, such as document processing, data validation, decision support or intelligent processor design. With your understanding of the process and your project strength, you can control and guide transformation and implementation projects – agile, classic or hybrid. NPS processes, efficiencies and STP rates are familiar to you, so that you keep the process quality and degree of automation continuously in mind and develop it in a targeted manner. You are also communicatively pointing out: You accompany change processes at eye level, help colleagues anchor new technologies and working methods in building financing, and successfully brings together stakeholders, such as specialist areas, IT, AI Analytics and external partners.

University or Higher education (BWL, Computer Science or Business Informatics) or a comparable qualification At least 5 years of experience with digitalization, automation, AI and data-driven solutions (e.g. document processing, use of Agentic AI, decision logics) Practice in an industry / in a company with a very high degree of digital automation Very good understanding of end-to-end processes, data flows and system landscapes Embossed analysis competence (desire vs. is) and skills to restructure complex process attitudes Ability to quickly capture complex relationships and quickly work into new topics Detectable experience in project or program management as well as in controlling complex projects over longer periods Fun to develop innovative process solutions and actively shape changes Safe occurrence, self-initiative and an independent and result-oriented approach Team spirit, communication strength and joy in cooperation with different stakeholders Ability to think beyond your own horizon and develop sustainable solutions German and English flowing in word and writing

Operating pensions, asset-effective services, free Deutschlandticket & Bike LeasING, operating restaurant Hybrid work model: In addition to work in the office, you can also work on the mobile – as part of operational, legal and regulatory requirements. Individual working time models, Sabbatical, support for care & childcare costs Own budgets for personal development and health plus personal equipment budget for your mobile workplace

Location

ava ING Deutschland
60486  Frankfurt am Main
Germany

The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.

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