Shift Management Service (m/f/d)

Welcome to The Chocolate on the Pillow Group! We are one of the leading hotel operators in the DACH region with a portfolio of almost 30 hotels, which is in further growth. With more than 800 employees, our group operates hotels among the brands international hotel operators Accor (Mercure, Novotel, ibis Styles, ibis, ibis budget, TRIBE, the hoxton), Marriott (TRIBUTE Portfolio, Moxy, Four Points Flex by Sheraton) and Intercontinental (Holiday Inn, Holiday Inn Express) as well as our own brand nestor Hotels.

We are hoteliers from passion and passionate hosts. We work together every day to live and communicate hospitality in all their facets. We believe in the magic of little things! Our drive is to make things right for our counterpart through our personality, cordiality, sense of responsibility and self-initiative. We think ahead and let our guests, our teams and business partners know that we have already taken care of everything. We wish people on our side who want to share and transport this attitude.

Four Points Flex by Sheraton Bochum is a modern 3 star superior hotel. Located close to the hall of the century, the hotel has 162 air-conditioned rooms with a breakfast restaurant, bar and meeting rooms. A fitness room is available free of charge to our international guests.

Start an exciting future with The Chocolate on the Pillow Group

For the Four Points Flex by Sheraton Bochum we are looking for you!

Type of employment: Full time

Process professional. Independent work in the bar, in the breakfast and conference area Responsible for the acceptance of orders, advice and support of our guests at the hotel bar Responsible for making and serving drinks and snacks Pre- and post-processing in the conference area Preparation of the breakfast buffet After preparation of the breakfast service and execution of the related work Working with the Opera - POS Cash System Creating invoices Contact person. Support of our conference guests Organisational skills. Designing the service plans Management and motivational talent. Implement new employees and trainees Co-responsibility for monthly inventory Responsibility. Keeping HACCP policies in the bar and breakfast area Ensuring professionally correct services in compliance with Marriott standards Optimization of cash sales by additional sales Breakfast service and ensuring a perfect process

Host. You are a passionate host with a positive and warm radiance. Team player. You are a good team player as well as open and communicative. Voice. You have good knowledge of German and English. Organizational. You are the epitome of multitasking. Quality and service. You are quality-conscious and service-oriented. Training and professional experience. You are a trained (r) hotel expert with a well-founded, leading professional experience in the service sector. BE YOURSELF– Be authentic and yourself!

family operating climate, motivated, dynamic team flat hierarchies and short decision-making – Hands-on Mentality Relieving the teams by increasing digitization Site exchange on request and individual installation phase best climbing and further development possibilities as well as in-house training attractive employee conditions for overnight stays in the numerous hotels of the COTP Group and Marriott as well as benefits for family & friends Possibility to book overnight stays at reasonable employee rates via PERSONIGHTS in over 650 cooperating hotels tariff incl. Special payments VWL Employer subsidy, Employee pension INCENT Employee Benefit Program Use of the hotel's fitness room