Customer Service Technician Cologne Area (f/m/div.)

Buderus maintains a special wholesale network for heating and installation technology with over 50 branches in Germany. As a system expert, we have been developing top products since 1731. Whether regenerative or classic – our heating systems are solid, modular, connected and perfectly matched. As a strong and successful brand of the Bosch Home Comfort Group, a Bosch Group company, we set standards in heating technology. We place value on a holistic, personal advice and provide tailor-made, future-oriented solutions with our comprehensive service.

Type of employment: Unlimited Working time: Full time Place of work: Cologne As a customer service technician or After a detailed theoretical and practical introduction, customer service technicians carry out their own commissioning, maintenance and repair work on Bosch Thermotechnik products. Their exciting tasks include the use of heat pumps, split air devices, gas/oil heating systems as well as control devices in existing systems in the customer service of our brands Buderus and Bosch Junkers. Whether in the measurement, testing or self-regulation of thermotechnical products or in the processing of complaints: You act as a competent contact person for our customers and convince with their analytical and technical skills. Your bets start from your residence. For this, you will receive modern IT equipment as well as a fully equipped service vehicle, whose tool and spare parts inventory you are responsible for.

Training: industrial training, preferably in mechatronics, electrical engineering, refrigeration engineering, heating construction or art related experience and know-how: professional experience in customer service; Technical knowledge in the field of heating technology, control technology and in the field of regenerative energies and plant hydraulics desirable; good PC knowledge Personality and mode of operation: as a team player it is easy to communicate with other stakeholders and you always go to the wishes of our clientele

Work-Life Balance: Flexible work in terms of time, location and work model. Health and Sports: Wide range of health and sports activities. Childcare: childcare services. Employee discounts: Advantages for employees. Free space for creative work: free space for creative work. Social counselling and care: Social counselling and brokerage services.

The future personnel department or the department will be happy to inform you about the individual service catalogue. .