0Service Coordinator Technical Customer Service - SHK / Scheduling (m/f/d)
SANDVOSS Pumpen-Center GmbH | Germany | 10xxx, 14xxx, 13xxx, 12xxx Berlin | Permanent position | Full time | Published since: 27.10.2026 on stepstone.de

Service Coordinator Technical Customer Service - SHK / Scheduling (m/f/d)


The Sandvoss Pump Center, in short SAVO Berlin, has been the permanent authority for professional pump technology in the Berlin and Brandenburg region for over 40 years. As a family-run company, SAVO specialises in the planning, distribution, maintenance and repair of pump systems for domestic engineering. Whether drinking water pressure increase, wastewater heating systems or heating pumps – SAVO combines decades of tradition with modern technical know-how to ensure the security of supply for housing companies, industry and institutions.

Your tasks • Your profile • What we offer

You take over the complete classification and coordination of service orders (warnings, tests, repairs, Mondays) for our technicians: inside the field service of the Berlin site You are responsible for the administrative handling of orders – from the implementation of the service reports to the provision of the final documents You start offerings, follow them actively and are responsible for the final invoice You are the first contact person for our customers: both on the phone and by e-mail and for competent technical support with highest quality standards

You have a completed technical training (e.g. as an industrial businessman with technical interest or as a craftsman: with the desire for an office activity) You bring professional experience in technical customer service Experiences in pump technology or SHK industry are a great advantage You work very structured, are reliable and always keep an overview of a variety of tasks You have very good knowledge of German in word and writing that are essential for communication with our customers:

Safe workplace: We offer you an unlimited standing in a crisis-proof company. Your way to the office: Use your technical experience in a central coordination role with regulated working hours. Responsible task: As the first respondent for our customers:inside you take a key position at the Berlin location. Structured onboarding: We ensure a comprehensive integration so that you are well prepared for your new tasks. .

Location

ava SANDVOSS Pumpen-Center GmbH
12249  Berlin
Germany

The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.

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