Head of IT Operations Team (m/f/d)

Take responsibility, keep thinking of IT operations and develop a powerful team: As a specialist group manager IT Operations (m/w/d), the focus is on the disciplinary leadership and further development of the employees, while the technical and professional leadership is being held by an existing management. In close cooperation, the group will be further developed with its areas of cloud, consulting, application & client management and infrastructure management and will ensure a stable, future-oriented IT operation. Together with the IT management, modern IT services, efficient operating and support processes as well as the strategic and organizational development of IT operations are being advanced. Discipline leadership, development and promotion of employees of the IT Operations department as well as further development of the group and its roles in the areas of cloud, consulting, application & client management and infrastructure management. Responsibility for a stable, economic and future-oriented operation of IT services and the continuous further development of operating and support processes. Management of personnel, budget and resource planning as well as prioritization of tasks and projects within the department. Identification of optimization potentials as well as evaluation and introduction of new technologies to increase efficiency, quality and service orientation. Promote cross-disciplinary cooperation with internal departments, IT units and first-level support to ensure high service quality. Strategic further development of IT operations and the promotion of a powerful, service-oriented and innovation-promoting organization in close cooperation with the IT management.

Multiannual professional experience (at least 5 years) in IT operations, IT operations or infrastructure management as well as in the disciplinary leadership of employees. Representative leadership, organisational, communication and decision-making skills as well as experience in the further development of teams. Experience in the control and continuous optimization of a stable IT operation. Funded understanding of modern IT infrastructures, client and IT service management (ideally ITIL). Knowledge in the IT security environment and in compliance and governance requirements. Secure handling of Microsoft technologies, infrastructure and client management, software distribution and cloud technologies; ERP and CRM knowledge are desirable.

Working environment with attitude: team spirit, respect and open communication are not a model for us, but living everyday life. You work in a modern environment with regular team and company events. Collaboration at eye level: Flat hierarchies, short decision-making paths and professional cooperation. Guided tour is accessible to us. Estimation is not a buzzword. Flexible work & recovery: Mobile and flexible work and 30 days holiday are standard for us. Not a matter of negotiation. Health & Compensation: Your health counts: We support sports activities (e.g. corporate race, bowling, workout courses) and provide you with a health account. For example, for glasses, dentures or other services. Further development with plan: We are investing specifically in your development: individual training offers, certifications, coachings and personal support. Determined on your career path, not according to pouring can principle. Sustainable mobility: If you like cycling, we offer a “Jobrad” as a Benefit. You can also use a discounted German ticket. Further information *The specific remuneration depends on your qualification, professional experience and the competences relevant to the position and the scope of responsibility. Depending on the profile, a correspondingly higher remuneration is possible. Additional benefits and benefits are not taken into account here. .