Front Office Assistant Manager (m/f/d)

The Steigenberger Hotel Bremen is an elegant 4-star superior hotel with 137 rooms and is an operation of ST Hotelbetrieb GmbH & Co. KG. With over 90 years of history, the Steigenberger Hotels & Resorts are the oldest brand of H World International. Located directly on the Weser, in the immediate vicinity of Bremer's Old Town and the popular Battle-Promenade, it offers a workplace in a city known for its history, its culture and its maritime atmosphere.

Who works here accompanies business travelers, city holidaymakers and event guests who appreciate a prime location, superior comfort and personal hospitality. Whether at the reception, in the breakfast service, in housekeeping or in the gastronomic areas – the team ensures with professionalism, cordiality and reliability that every stay is pleasant and smooth.

The culinary offer includes a varied buffet breakfast and an upscale restaurant with regional and international cuisine. A stylish bar adds the offer and invites you to relax in the evening. For conferences and events, there are several modernly equipped event rooms with Weserblick. Employees design a workplace where service quality, team spirit and hospitality are perceptible daily.

Type of employment: Full time

Professional organization and handling of the arrival and departure of our guests (check-in/check-out)

Warm, service-oriented and competent care and advice of our national and international guests

Implementation of administrative tasks at the Front Office Representation of the Front Office Manager during its absence Support of the telephone system and forwarding of inquiries to the corresponding departments Active additional sales and recommendation of special offers Acceptance and processing of reservations

Ideally, you have completed vocational training as a hotel expert (m/w/d) or comparable The work at the hotel is your passion Practical experience at the reception of a hotel High service readiness and strong guest orientation Joy in dealing with people and a warm, positive appearance Good knowledge of German and English as well as good knowledge of Microsoft Office programs

From the outset, you will receive an indefinite contract for maximum safety and planability. No subservice. Your holiday entitlement grows with your company membership – because who gives a lot is also to get back a lot. Share of holiday and Christmas money We will give you an extra day in the month of your birthday Regular employee events Your family and friends benefit from attractive staff rebates in all HWI Group hotels. Free provision and cleaning of work clothes You will receive free attendance Overtime compensation via a personal working time account