SWP Stadtwerke Pforzheim GmbH & Co. KG | Germany | 75xxx Pforzheim | Permanent position | Full time / Home office | Published since: 25.09.2026 on stepstone.de
Technical Customer Service Employee Power (m/f/d)
Bring your expertise and experience in an environment that secures and develops the energy, water, mobility and supply infrastructure for Pforzheim. With us, you will take responsibility and work on concrete solutions for the supply of the city of Pforzheim and the region. You work in a professional team and actively contribute to the further development of our services. Estimate is important to us – and not only shows itself in terms of personal performance, but also through modern working time models: With our 4-day week FLEX, you can distribute your contractual weekly working time flexibly over four days, self-equivocally with a constant salary. In this way we create additional spaces for the individual design of profession and private life.
come
Senior Consultant (m/w/d)
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Your tasks • Your profile • What we offer
4-day week FLEX – your power is our heart Our team is our success - with pride we carry the 'Great Place To Work'' seal that reflects the special quality of our work environment and our corporate culture TV-V - without compromise, enjoy all the advantages of the collective agreement Mobile work up to 60% possible Occupational pensions and additional benefits for both you and your family – our SWP Plus Card Participation in success, electricity cost subsidy (500 € per year), employee shareholding and employee discount Many additional benefits: SWP Kita, Health Management incl. Fitness studio, canteen and corporate events
You provide technical support to installers in matters relating to network connection, commissioning and measuring point processes. You process complex technical customer requests in the measuring station operation current. You check and edit operations in the installer portal. You coordinate and coordinate technical concerns between installers, customers, the field service and internal departments. You support the technical service in the clarification of assembly, counter and network connection questions. You ensure proper compliance and implementation of internal processes. You evaluate special cases in the measuring station operation and process them independently. You actively contribute to the development of technical processes, workflows and services.
(m/w/d), electrician (m/w/d), electrical engineer (m/w/d), electrical engineer (m/w/d) or a comparable electrotechnical qualification. Ideally, you bring professional experience in an installation company, in network operation, measuring station operation or in a comparable activity within the energy industry. You have good knowledge of network connection, counter and commissioning processes. You have a good understanding of the workflows of installers and installers in the field service. The safe handling of technical documentation, switching documents and electrotechnical issues is an excellent feature. You communicate with customers, installers and internal specialist areas. An independent, structured and solution-oriented procedure completes your profile. .
Location
 | SWP Stadtwerke Pforzheim GmbH & Co. KG | |
| 75116 Pforzheim | ||
| Germany |
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