Allison GmbH | Germany | 67xxx Frankenthal | Permanent position | Full time / Home office | Published since: 06.05.2025 on stepstone.de
Customer Service/Order Processing Employee (m/w/d)
As Allison GmbH and part of the Wonderland Nurserygoods Group, we market and sell baby and childcare facilities of the Nuna, Joie and Graco brands, which not only fulfils their purpose, but also scores as an optical eye-catcher and reliable partner for all parents. One of our priorities is always the safety and security of children. We look forward to becoming part of our team in Frankenthal near Mannheim and joining us as a full-time employee in customer service/order processing (m/w/d). You want to show what you can? Then come to our Customer & Consumer Service Team as reinforcement. JOBV1_EN
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Your tasks • Your profile • What we offer
As Allison GmbH and part of the Wonderland Nurserygoods Group, we market and sell baby and childcare facilities of the Nuna, Joie and Graco brands, which not only fulfils their purpose, but also scores as an optical eye-catcher and reliable partner for all parents. One of our priorities is always the safety and security of children. We look forward to becoming part of our team in Frankenthal near Mannheim and joining us as a full-time employee in customer service/order processing (m/w/d). You want to show what you can? Then come to our Customer & Consumer Service Team as reinforcement.
Processing of customer requests by phone, email or other communication channels Acceptance and collection of customer orders in our goods management system (SAP) Organisation and coordination of scheduled deliveries Creating shipping documents Coordination and communication with forwarders and delivery service providers Monitoring the entire delivery process and ensuring customer satisfaction Maintenance and updating of customer and order data
Senior Account Manager (m/w/d), Senior Account Manager (m/w/d), Senior Account Manager (m/w/d) Experience and joy in handling customers Excellent communication skills in German and English Open, positive way and empathy Strong service and solution orientation Careful, structured and reliable operation Very good knowledge of MS Office German and English language skills in word and writing
The basics: You receive an attractive remuneration, 30 days vacation, have flexible working hours and the possibility to work on mobile up to 7 days a month. Go to the start with a lot of support: A custom-tailored onboarding as well as a well-founded incorporation by colleagues looking forward to you! A motivating working environment: working in a sustainable office building with a modern space concept that promotes creativity and teamwork. Start-Up Flair meets established companies: Flat hierarchies, duz culture, short communication paths and colleagues with a great team spirit – and all this as an integrated part of a globally operating, non-listed group. All-round well equipped: occupational pensions and group accident insurance, corporate events, attractive offers around our products, benefit portal for employee offers, bike leasing option and much more. JOBV1_EN
Company location
Location
| Allison GmbH | |
| Frankenthal | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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