Customer Advisor Customer Service (m/w/d)

For us, “Let's Go!” is not just a slogan, but an attitude. We love technology and we want to inspire. We have fun and we want to inspire. Our customers and our team. That's why we are looking for people who share this spirit with us. People with passion. They are looking forward to shaping the shopping experience of the future together with 50,000 employees throughout Europe. They are the first contact for customers in problems and offer an outstanding omnichannel shopping experience - passionate, customer-oriented, competent They offer customers the appropriate attention in terms of product withdrawal, exchange, changes, repairs, etc. You perform administrative activities related to the sales process, financing, purchase on account, etc. You are the first contact person for your teammates (m/w/d) for questions about service offers in the market You coordinate tasks of your teammates according to your leadership and promote efficient cooperation You are in contact with internal and external partners or product suppliers to all processes around repair You ensure that all policies and processes in the field of cash / information / service are complied with

They have a successfully completed service-oriented vocational training (ideally hotel industry & trade, event industry) You bring professional experience in trading with and have an excellent service understanding You have knowledge and interest in products and trends in the Consumer Electronics industry They have a strong customer and service orientation They are strong in communication and implementation They bring a high coordination and organizational capacity with You are a team player and have fun together You are ready to support the team even in the afternoon / evening and on Saturdays

Attractive tariff compensation Employee discounts & fitness cooperations Precise training & training 30 days holiday & funded pensions Christmas & Holiday Money Smartphone JOBV1_EN