nmc Deutschland GmbH | Germany | 89xxx Neu-Ulm | Permanent position | Full time | Published since: 16.09.2026 on stepstone.de
Customer Service Agent (m/f/d)
At NMC we develop foam solutions that fit – precisely tailored to customer specifications, modern industrial requirements and changing markets. With over 75 years of experience, we combine material expertise with practical know-how to offer customers worldwide reliable and efficient solutions. NMC Deutschland GmbH is part of the NMC Group, an internationally growing group of companies with 24 locations and over 1,600 employees. One NMC – ambitious and with a lot of design space. In order to strengthen our team of NMC Deutschland GmbH in Neu-Ulm, we are looking for the “Technical Insulation” segment at the next possible time Customer Service Agent (m/w/x) As an employee in the internal sales service, you are a central interface between our customers, the external service and the internal specialist departments. With your organizational talent and your service-oriented way of working, you are actively supporting customer support and supporting long-term customer relationships. Through your commitment, your communication strength and your attention to solutions, you make an important contribution to the joint sales success and the satisfaction of our customers. You expect an indefinite working relationship in full time (min. 30 hours per week). .
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Your tasks • Your profile • What we offer
Customer support & order management: processing of customer requests and orders. Advertising management: processing of returns, complaints and credits. Data Management & Reporting: Maintaining customer master files and compiling evaluations and statistics for Key Account Manager and Sales Management. Internal coordination: Close cooperation with sales, logistics and production. Sales support: Support for trade fairs, sales and customer projects.
A commercial training; experience in order processing and customer support; knowledge of export and customs processing are advantageous; Safe handling of MS Office applications and SAP; team capability with pronounced communication strength and safe occurrence; Structured, organised and reliable operation; expressed service and service orientation; Very good knowledge of German and English in word and writing.
One NMC. Worldwide: 24 locations. 1,600 employees. One fitting team. Innovation that becomes tangible: You work with technologies that are not abstract, but show daily effect. Design instead of just performing: space for your ideas. Trust in your responsibility. Collaboration at eye level: Direct, open, appreciation – just real teamwork. Stability that gives safety: Over 75 years of experience meet a clear roadmap 2030. We know where we come from and where we want to go. Career that really fits you: No scheme F, continuous development and further training opportunities that really advance you. Attractive payment & Extras: A performance-oriented remuneration, supplemented by social benefits, 30 days of leave and other benefits. .
Location
 | nmc Deutschland GmbH | |
| 89231 Neu-Ulm | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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