Professional Specialist Customer Service (m/f/d)

Central response for customers and ensuring high service quality Coordination of communication between customers, network partners and internal departments Monitoring and tracking of shipments and proactive solution of possible problems Organisation and coordination of special trips Creation of quality evaluations to optimize cooperation with customers Monitoring and processing of export declarations Professional processing of complaints and customer-oriented solution finding

Senior Consultant (m/w/d) Good knowledge of English (at least B1) Joy in customer contact and pronounced service orientation Organizational talent, initiative and structured working Teamability and solution-oriented thinking and action Safe handling of MS Office and willingness to work into new systems and processes

Modern working environment and flexible working hours My DACHSER Benefits - A flexible utility that allows you to benefit from the Benefit that best fits your needs Continuously growing and family-run company and diverse tasks in one of the future sectors Comprehensive onboarding program and career planning (DACHSER Academy) Own health management Numerous discounts on leisure activities, events and online shops through our Corporate Benefits Platform Possibility of the service bike via Company Bike Julia Mertens HR Manager Koblenz, Logistics Centre Koblenz, DACHSER SE

At DACHSER all people are welcome. Diversity and equal opportunities are an integral part of our corporate culture. The uniqueness of all, and thus the diversity of our teams, we understand as the driving force of our daily work and innovations - because: Logistics is People Business. We look forward to seeing you. .