ISG Intermed Service GmbH & Co. KG | Germany | 21xxx Geesthacht bei Hamburg | Permanent position | Full time | Published since: 19.02.2026 on stepstone.de
Customer service representative in the service center (m/f/d)
The LADR laboratory association Dr. Kramer & colleagues is a medically run group of specialist laboratories with a medical tradition for over 80 years. Around 4,000 employees work in and around 19 specialist laboratories and institutions of the group. Every day, the LADR laboratories provide over 20,000 established doctors and approx. 400 clinics with the complete range of modern laboratory diagnostics. For our LADR central laboratory Dr. Kramer & colleagues in Geesthacht near Hamburg we are looking for an (m/w/d) for the service center Customer Careerin full time. .
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Your tasks • Your profile • What we offer
You are mainly responsible for the telephone service of our customers (Doctors, Praxen). Here you will clarify open questions and take over internal coordination between departments. Incoming emails are processed by you. If necessary, you can support at the reception and in the ambulance. Working hours: Monday to Friday, 7:30 a.m. to 7:30 p.m. after schedule, 1x in the quarter of Saturday morning.
Ideally, you have first experience or knowledge in the medical field. You're happy to phone and contact people. You have a friendly appearance, are very patient and resilient on the phone. Their operation is independent and reliable. You have very good knowledge of German in word and writing (level C1/C2). You will receive a comprehensive incorporation that will prepare you optimally for your tasks.
We offer you a safe workplace and an exciting task field in a modern working environment. We attach great importance to individual promotion for professional and personal development and provide all social services of an advanced company. These include: 13 monthly salaries 30 days Occupational pension including AG grant Operational health management A child emergency service Advantages for employees JobRad and much more. .
Location
 | ISG Intermed Service GmbH & Co. KG | |
| 21502 Geesthacht bei Hamburg | ||
| Germany |
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