Camtek FRT Metrology | Germany | 51xxx Bergisch Gladbach | Permanent position | Full time / Home office | Published since: 31.08.2026 on stepstone.de
Team Leader Customer Support Applications (m/f/d)
Form your future with a pioneer in the high-tech industry. Camtek FRT Metrology is a leading provider of surface analysis in the semiconductor industry. With our state-of-the-art measuring instruments, we make structures visible to the sub-nanometer range and make an important contribution to innovations such as autonomous driving, virtual reality and 5G. At our location in Bergisch Gladbach (from the middle of 2027 Cologne - Porz) we develop and produce our globally demanded measurement solutions including hardware and software. In order to strengthen our international team, we are looking for you as an indefinite permanent position
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Your tasks • Your profile • What we offer
Leadership of the Customer Support Team as well as prioritizing the upcoming tasks Support of Customer Support employees in the analysis and clarification of technical issues Monitoring and tracking of incoming support requests and ensuring timely and quality-oriented processing Support our worldwide service team by remote and on site Conducting acceptance tests in the factory and in the customer Analysis of support cases for identifying recurring problems and potential for improvement Creation and maintenance of a structured solution collection
Successfully completed technical studies, ideally physics, electrical engineering or automation technology Experience in a similar field of activity as technical customer support and first leadership experience Advantageous knowledge of semiconductor technology, spectroscopy, solid state physics or optics Travel readiness of about 30% Structured, independent and solution-oriented working methods and project management skills Good knowledge of German and English Impressed communication and presentation skills and joy in cooperation in an international environment
Unlimited employment in a growing high-tech industry Intensive preparation plan for a successful start Attractive bonus in addition to salary 30 days holiday, hybrid work and sliding time Internal training and international knowledge transfer Free drinks and fruit Flat hierarchies, intercultural exchange and international collegiality Grant to the Deutschlandticket, Bike Leasing and Urban Sports Club
Location
 | Camtek FRT Metrology | |
| 51429 Bergisch Gladbach | ||
| Germany |
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