ARBEIT UND MEHR GmbH | Germany | Hamburg | Permanent position | Part time - flexible / Full time / Home office | Published since: 16.05.2025 on stepstone.de
Customer Advisor / IT Application Supervisor (m/w/d)
Do you love solving technical challenges, think analytically and feel at the interface between users and the development team? You like to work in a direct exchange with customers and want to start in an innovative software company based in Hamburg-Altona? Let's get to know each other. For our customers, we are looking for a motivated IT application manager (m/w/d) / Application Support Specialist (m/w/d) in full or part time (from 30 hours/week). WORK AND MORE is a leading staff specialist in Hamburg. With individual advice and personal care we open the doors to attractive companies. Take advantage of our network and get involved with us! We'll find the job that suits you. JOBV1_EN
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Your tasks • Your profile • What we offer
Do you love solving technical challenges, think analytically and feel at the interface between users and the development team? You like to work in a direct exchange with customers and want to start in an innovative software company based in Hamburg-Altona? Let's get to know each other. For our customers, we are looking for a motivated IT application manager (m/w/d) / Application Support Specialist (m/w/d) in full or part time (from 30 hours/week). WORK AND MORE is a leading staff specialist in Hamburg. With individual advice and personal care we open the doors to attractive companies. Take advantage of our network and get involved with us! We'll find the job that suits you.
Continuous fixation with flexible hours Option to a 4-day week with full salary 2–3 days home office per week after incorporation 30 holidays plus free Christmas and New Year's Eve Germany ticket, company pensions and JobRad Individual training opportunities A family-friendly working environment with short paths and flat hierarchies
Care of existing customers for technical and content questions on the software Analysis of complex support cases and development of practical solutions together with the development team Support for new customers in onboarding and user training Creation of documentation and structured bug tickets Participation in testing new functions and support for quality assurance Documentation of processes and problem solutions to improve internal knowledge management
A completed commercial training or comparable professional experience Ideal experience in IT support, application management or technical customer support Embossed technical understanding and joy of working in software products German language skills and good English skills Logical thinking and a solution-oriented way of working Find your place in our customer's team! JOBV1_EN
Company location
Location
| ARBEIT UND MEHR GmbH | |
| 20359 Hamburg | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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