Call Center Agent Inbound (m/f/d)

You are the first address for our customers if computers or smartphones don't want the way You are. With calm, technical know-how and clear explanations, you help solve problems and make the handling of online banking easier You know that “payment traffic” has nothing to do with traffic jam? Then you're gold right with us! Keep the payment transactions running, answer questions about accounts and cards – and be the friendly voice that gives our customers the feeling: Here I am well-received! Your entry date is 01.03.2026.

Ideally, you have completed vocational training or first experience in the service You are flexible and have a friendly, patient appearance You work independently, aim-oriented in the team, and you master German safely in word and writing. You don't have to sell with us – service is at the heart of us! You work locally at our location in Karlsruhe.

Entry fee between €29,000 – €30,800/Full time (35 hours/week) per year Working hours freely selectable: 20–35 hours per week 30 days off Time of shift: Monday to Sunday 8 am to 8 pm JobTicket & Bike-Leasing for sustainable mobility. Financial advantages: childcare allowance, occupational pensions & tax-free extras via our voucher card free of charge. Targeted training opportunities for your personal and professional development. A safe workplace with sense and fun A place in a team that really wants you The chance to make the banking world a bit more sympathetic with us Regular team events & corporate events for a strong community. .