Novotel Freiburg Am Konzerthaus | Germany | Freiburg (Breisgau) | Permanent position | Full time | Published since: 27.03.2025 on stepstone.de
Receptionist (m/w/d) Front Office Agent (m/w/d)
Our colourful mixed team is looking forward to strengthening the daily coordination and support of our international guests as
Type of employment: Full time JOBV1_EN
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Our colourful mixed team is looking forward to strengthening the daily coordination and support of our international guests as
Type of employment: Full time
They are also responsible for the smooth running of the reception and guarantee our international guests a wonderful stay. Your tasks include check-in and check-out, written correspondence in German and English. The management of the hotel bank and the cooperation with all departments of the house is of course for you. You are also responsible for receiving and consulting all telephone and personal requests and reservations at the hotel. You can also help in the night service if needed. Welcome and support of our demanding and international guests Create guest bills using the Opera PMS system Management of cash and correct settlement of daily billing Communication with all departments in the hotel to ensure a smooth process
Complete training in the hotel industry and first professional experience at the front office first professional experience in reception area of advantage a high degree of independent work Very good knowledge of German and English in word and writing - French of advantage Loadability to keep a cool head even in hectic situations Experience with Opera & Microsoft Office Joy of customer contact personal commitment, team spirit and organisational ability
We offer fun, action and challenges. Our guests are diverse and therefore exciting is the daily work at the reception. Regulated shifts in early and late service, overtimes that are written and free space to introduce own ideas are part of our philosophy. Respect, readiness for innovation and joy in working with the guest are our values. If you are friendly, open-minded and willing to commit to the concerns of our national and international guests every day, then you could fit us well.
By the way: As an employee (m/w/d), you will receive discounts in all Accor hotels worldwide. Guests can also enjoy extra-tariff Christmas money and bonus payments. The uniform is free of charge in our house. Benefits Unlimited employment contract Effective incorporation Free training Cheap rates in our hotels Numerous opportunities for ascent and development JOBV1_EN
Company location
Location
| Novotel Freiburg Am Konzerthaus | |
| Freiburg (Breisgau) | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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