USU GmbH | Germany | 70xxx, 76xxx, 33xxx, 52xxx, 71xxx Aachen, Bielefeld, Karlsruhe, Leinfelden-Echterdingen, Möglingen | Permanent position | Full time | Published since: 30.03.2026 on stepstone.de
Technical Writer (m/f/d)
Change the service world with us and let us inspire companies with better workflows, better cooperation and better information flow! USU is the leading provider of software and service solutions for IT & Customer Service Management. More than 600 great colleagues await you: within 14 locations in many countries, who are looking forward to setting standards for a better service world together with you. Do you want to create complex content in a comprehensible way and actively shape business processes? As Technical Writer (m/w/d), you are working on innovative documentation solutions and bringing knowledge to the point – structured, centralized and in close cooperation with various departments! Together we inspire our customers for a better service world. Join us now! !
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Your tasks • Your profile • What we offer
You create and provide technical and general documentation in German and English for internal and external audiences. You take the handling of translations for different content, such as product manuals, eLearning modules and general documentation (knowledge database). You are responsible for supporting and consulting on documentation in the context of our USU Knowledge Services. You process tickets and take administrative activities in customer service applications, e.g. in our document database.
You have completed training or studies, for example in technical editorial, communication, language sciences, media/document management or a comparable subject. You bring several years of professional experience in the technical editorial office, ideally in the IT environment. You work proactively and with curiosity in technical matters and are looking forward to actively shaping change processes in a dynamic environment. Your knowledge of German and English in word and writing are excellent, you are convinced by customer-oriented and precise expressiveness and are open to cooperation with international customers from various industries, including security-relevant or military sectors.
Individual training within the framework of our training program U Step Up! Buddy programme, individual introduction plan and comprehensive introduction event for new employees Flexible working hours and hybrid work possible Work within the EU possible Company vehicle, also for private use 30 days of holiday per year, additional days of holiday with long accommodation and other special holidays Up to 44 additional days for salary change possible Accident insurance and support in occupational disability insurance Convenient membership in the corporate fitness program (EGYM Wellpass, Urban Sports Club) Premiums for the successful recommendation of new employees Subsidised lunch Free choice of hot and cold drinks and snacks Sufficient parking including charging stations for electric vehicles
Location
![]() | USU GmbH | |
| Aachen, Bielefeld, Karlsruhe, Leinfelden-Echterdingen, Möglingen | ||
| Germany |
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