Project Assistant Customer Center (f/m/d)

Mobility that moves more – the Transdev stands for it. Transdev Vertrieb GmbH, based in Leipzig, is part of the Transdev Group. The company combines the long-term sales experiences and high quality standards of the Group for customer-friendly sales services in the ÖPNV and focuses on three target markets: responsibilities, other railway and urban transport companies. Our task is to sell tickets via various sales channels (smartphone apps, ticket machines, in the customer center, via our subscription center, sales equipment for customer service providers, in the online shop) to passengers. We are an important part of public transport and proud to contribute to the climate change with our reliable services. Transdev sales actively promotes tolerance, respect and diversity. Our over 250 employees speak more than 20 languages, showing our intercultural strength. We are committed to equal opportunities, because we can reach every great one. Transdev shapes the mobility of tomorrow – we are Transdev! As a reinforcement for our team in the SPNV-Nord project, we are looking for the next time: Projektmitarbeiter Customercenter (m/d) We are looking for dedicated people who enjoy customer contact and bring organizational talent. If you are still passionate about public transport, you are right with us. We appreciate teamwork and look forward to shaping the mobility transition together with you!

You support our external partners and colleagues on site at various locations in Rhineland-Palatinate on sales and service issues You conduct and organize training and support us in the creation of training materials You personally advise our passengers in our self-operated sales offices in all tariff and service questions, by telephone and in writing and on sale You accept service-related customer requests based on service, collect them administratively and tax them up to the final processing of customer requests You support and optimise processes for our customer center

You have a completed professional training as a travel agent (m/w/d) or a merchant (m/w/d) for transport services or several years of professional experience in comparable activities and acquired knowledge in sales You can safely handle common office programs You are technically interested and solve smaller technical problems after appropriate instruction You have communication strength, service orientation and pronounced social competence Willingness to mobility and flexibility to maintain different locations, partial work in shifts and weekends Industry knowledge of the ÖPNV area are advantageous driving licence class B

Occupational pension Corporate Benefits Services Development and training programmes Flexible working hours Jobrad Job ticket Partnership working climate EAP - external support in different situations

Did we awaken your interest? We want to meet you! Send us your meaningful application documents incl. Write and payroll. JOBV1_EN