Customer Service Clerk (m/w/d) - Hybrid Working (Remote & Presence)

For an experienced company with a strong customer network, we are looking for a specialist (m/w/d) in customer service. In this position you have the opportunity to work on varied tasks within a dynamic team. They will act as a central point of contact for customer requests and make a significant contribution to customer satisfaction. Processing and management of customer requests and providing information Advertising processing Creating Reportings in Excel Maintenance and updating of the customer database Cooperation with other departments to solve complex enquiries Developing and implementing strategies to improve customer satisfaction

Experience in customer service and strong communication strength Ability to work effectively in the team and independently Good problem solving skills and proactive attitude Flowing German and English knowledge and secure mastery of written and oral communication Adaptability to various customer requests and mandatory operation

You will get 30 days holiday for relaxation and relaxation Flexible working hours and 38.5-hour week Benefit from individual support and promotion by the company A strong customer network allows you varied and interesting activities Work on versatile and varied tasks in a dynamic environment Compensation is made in accordance with the applicable collective agreement for financial security and stability JOBV1_EN