Sales Assistant / Customer Service with Foreign Language Skills | Burghaun, Fulda (m/f/d)

Element Six is a world leader in the design, development and production of synthetic diamond and hard metal supermaterials. As part of the De Beers Group, our production facilities are located in the UK, Ireland, Germany, South Africa and the USA. In Burghaun, around 360 employees focus on the development, production and distribution of carbide products as well as highly wear-resistant tools. Continuous investments and product developments in recent years have made this site one of the most modern and productive carbide plants worldwide. Our mission Our customers are in the first place. With our technological know-how and our industrial leadership, we provide our customers with innovative solutions to achieve competitive advantages. Our vision With access to the most advanced R&E technologies and the best minds in this area, the future is full of possibilities... Our history Since 1959, our focus has been on developing the diamond synthesis process to enable innovative synthetic diamond and hard metal solutions. Diamond is not only the hardest material in the world, but also has a high tensile strength, chemical inertia, a wide optical transmission and a very high thermal conductivity due to its extreme and varied properties. On our website you can learn more about who we are and what we do: https://www.e6.com/en/about/corporate information

Overview Active participation in order processing Close coordination with work preparation, production, quality assurance and shipping Customer-focused, proactive thinking and working methods technical support in the sales process Wide and diverse range of tasks Reports to Customer Service Manager Full time Location Burghaun Responsibilities and tasks Customer support – from request to receipt of payment in close coordination with the relevant Key Account Manager C-customers' independent support Organization and execution of complete order processing Creation and tracking of offers Processing of orders Creation of order confirmations and invoices Communication with customers Advertising processing

Supporting activities in carrying out customer projects Participation in technical clarifications and specifications in the sales process

Senior Consultant (m/w/d) Professional experience in sales services, ideally in an industrial company Safe handling of Office 365 Very good knowledge of German and English in word and writing Knowledge desired in Spanish and Italian Friendly and professional appearance in dealing with customers Embossed communication strength and service orientation Strong customer focus Good technical understanding Ability to understand and communicate technical facts Independent, structured and conscientious working High level of team capability

A strong team that welcomes you heartily – with us, it counts together A structured onboarding that will guide you professionally and make your entry easy Flexible working hours – compatible family and profession Attractive remuneration according to the collective agreement of the M+E industry Receive annually up to four special payments holiday allowance: 50% per taken holiday day Christmas money depending on the company (payment November) after 6 months of service: 25% after 12 months of service: 35% after 24 months of service: 45% after 36 months of service: 55%

Additional rate A: 27.5% of the monthly fee at least 6 months of service (payment of July) Supplementary tariff B: 569,79€ for full-time employees - Part-time proportionately at least 6 months of service (payment in February)

Transformation fee: 18.4% of the monthly fee for at least 6 months of service (payment in July)

30 days vacation and optional up to 8 days off for your rest and work-life balance Old age pension provision for financial protection JobRad – for sustainable mobility and more flexibility in everyday life