Application Manager and Technical Support (m/f/d)

Bremer Stadtreinigung AöR (DBS) is responsible for waste management and urban cleanliness in Bremen. Our tasks include waste logistics, the operation of recycling stations, container stalls and block landfill, urban cleanliness, road cleaning and winter services, and the operation of public toilets in Bremen.

As a municipal company with responsibility for our city, we have set ourselves a clear goal that drives us daily: make Bremen worth living! So if you have a clean environment and an intact city cleanliness, we would be happy to welcome you to the DBS team. At the next time, the place is a Application Manager (m/d) Paying group 11 TVöD Full-time and unlimited.

In your function as an application manager, together with colleagues from the IT, digitization and processes unit, you support the entire company on the path of further digitization and development of our core system SAP S/4 HANA and the subsystems connected thereto. As a technical support, you will also serve our users with our service providers on topics related to basic operation and telephony. You are directly connected to the executives and report to the Head of Unit IT, Digitization and Processes. This place is also suitable for persons with first professional experience or IT-affine cross-comers who want to build and expand their knowledge in the field of application management / first-level support.

In cooperation with the departments, you evaluate, verify and check the incoming specialist area requirements and coordinate the implementation up to the rollout together with our service providers. Its focus is on SAP S/4 HANA (material management) and non- SAP specialist procedures. You analyze errors in the business processes in cooperation with internal and external service providers and continuously identify digitalization and optimization potentials. You are in direct communication with the stakeholders and internal contact persons involved. You advise the key users of the areas of application and are available in the support case. In addition, analyse data from our systems and demonstrate potential for improvement in the context of internal quality assurance. If the applications offer us the opportunity, you will take over simple development activities (reports, etc.) and support process management in digitizing the business processes. You support and represent our technical support with regard to first-level support in enquiries for basic operation and telephone operation, troubleshooting and troubleshooting. Together with the Head of Unit, you work on the roadmap to determine the company's digital IT strategy.

Complete university studies preferably from the field of computer science or a comparable qualification. Or training with two years of relevant professional experience as a computer scientist (w/m/d) or specialist informant (w/m/d) or a higher-quality qualification We are looking for a dedicated, ready-to-learning person with high motivation to get involved in new topics. We are looking forward to applicants who bring a high degree of self-initiative, are technology-loving and bring joy to further development and team work. Ideally, you have application experience with SAP (preferably material management, interfaces to third-party systems) and have the willingness to take over smaller implementations / Customizing. German in word and writing – at least language level C1 of the Common European Framework of Reference. Further competencies: Teamability, high service orientation, initiative and communication strength Positive adjustment with regard to changes and continuous optimization Analytical, conceptual and structured working methods, rapid understanding, cooperation and enforcement

An authentic, municipal company with a meaningful task for our city and a living value culture. Together we want to make Bremen clean and worth living. You know exactly what you're up for in the morning! A forward-looking orientation, with a responsible involvement of employees, an appreciation exchange and transparent communication. You can really get involved here! Depending on the personal qualification, the annual fee is between EUR 49,840 and EUR 73,853. A safe working environment, flexible working hours for the optimal agreement of family and profession, EGYM Wellpass company fitness, the German ticket as a job ticket, training opportunities, educational time and a pension provision of the public service (VBL). Here you get many benefits! A competent, committed and motivated team of more than 270 employees, who works together for the well-being of our city and who likes to be together to celebrate. Here you are an important part of the community! General information In order to reduce the underrepresentation of women in this area, women must be given priority in the same qualification as their male competitors, provided that there are no overriding reasons in the person of a competitor. Women are therefore expressly asked to apply. People with severe disabilities are given priority in the case of essentially the same professional and personal suitability. Applications of people with a migration background are welcomed.

We ask you to submit copies of your application documents only because we cannot send back the submitted application documents for cost reasons. Please send us your complete application documents as a PDF file. This includes a letter, a CV and, in accordance with the conditions described, qualifications and employment certificates. The application documents are kept until the expiry of the period in accordance with § 15 General Equal Treatment Act (AGG) and are subsequently destroyed. .