Junior Customer Advisor (m/w/d) in Home Office - Greater Halle/Leipzig Area

Оccupation: Service specialist - dialogue marketing

E.ON Energie Dialog GmbH, a company of the E.ON Group, specialises in service services in the areas of customer contact management and supplier replacement. As a trusted partner for our customers, our dedicated and qualified employees provide outstanding service and have the satisfaction of our customers at any time. At the next time, we are looking for new Junior Customer Advisors (m/w/d) at Homeoffice - Großraum Halle/Leipzig for our customer service in part or full time. You are a trusted contact person for our customers and you are passionate about every customer. We offer you the opportunity to become part of our dedicated 20-member team and take over a temporary position for the time being. Our goal is to expand cooperation in the long term and to put it on a permanent basis. Are you ready to start an energetic future together with us? We look forward to your online application.

It's on us - Create with us the exciting energy world of tomorrow! Ready to give energy? - Discover your diverse tasks with us

• You address our private and business customers around the topics of electricity and gas – competent, friendly and solution-oriented.
• You answer questions about products, tariffs and contracts via various communication channels (telephone, e-mail, possibly chat).
• You recognize distributive potentials in conversation and use them actively – e.g. by the demand-oriented recommendation of suitable products.
• You bring your own ideas about how we can further increase our customer satisfaction and pay attention to our service standards. Show us your energy! - Your profile is in demand with us
• You have experience in customer service/customer support and desirable a completed commercial training or a comparable qualification.
• You bring ambition and motivation to help our customers focus, target and individual in their concerns and stay friendly and relaxed even in particularly tricky concerns and in stressful situations.
• Conflicts and complaints don't scare off – you're happy to find solutions and create a positive experience for our customers.
• You work with MS-Office, master the German spelling and are open to new technologies. You have the pleasure of working in new systems and programs.
• You bring strong communicative skills with you and have the pleasure of telephone contact, customer service is not just a task, but your passion.
• You're ambitious, focused and happy to work in the team. Important for your work at Homeoffice
• You have a lockable space where you can work undisturbed.
• You have a broadband connection of at least 5 MBit/s in the download.
• Your workplace is located near the Internet router (PC is connected by cable).
• You are ready to work the first training days on site in Eberswalde or Brandenburg. We're charging your energy! - That's what you expect.
• We ensure a varied incorporation with exciting practical phases.
• We strengthen our cohesion with regular team events and ensure a great team culture.
• With us you have an excellent work-life balance: 29 days vacation, company fitness with EGYM Wellpass, health services, employee discounts, training options and much more.
• We live hybrid working culture, you can provide a part of your working time from home. We will of course provide you with the necessary technical equipment.
• Your salary is above the industry average, and your sales successes are additionally rewarded by attractive incentives.

Do you have any questions? For more information and questions about the current job invitation, please contact Maria Schulz at [for e-mail see the original ad]. Or are you convinced that this is the next step in your career? Then apply online for the job as Junior Customer Advisor (m/w/d) at Homeoffice - Großraum Halle/Leipzig (ID 234572). The integration of people with disabilities corresponds to our own understanding and we therefore welcome their application. What else you should know: Type of employment: Limited Working model: Remote/Home Office Degree of employment: part-time or full-time Company: E.ON Energie Dialog GmbH Functional area: Customer service; Sales

Inclusion It is important to us to enable people with disabilities to have a fair application procedure in which they can show their best. Therefore, our heavy-handed representation will be included in the proceedings at an early stage. Please inform us about the application form whether you need technical or organizational adjustments for the application process. We like to make these available. If you are not able to apply online and you want to talk to someone instead, please contact your local recruiter.

Joblocations:

04109 Leipzig, SACHSEN, GERMANY

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