Front Office Manager (m/f/d)
Company description Our heart beats turquoise. Working at Motel One is like coming to friends where appreciation and support are raised and the individual personality is welcome. We meet at eye level and understand ourselves as a team: from management to trainees. With our passion for modern design and high service quality, we create a home for our guests at Motel One. Our more than 95 hotels in 13 countries convince with exclusive design, high service standards and first-class city locations at an attractive price. As a founder and pioneer of the Budget Design concept, we are expanding successfully in the metropolises of Europe and beyond. Become part of our team and design together with us Motel One. .
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Your tasks • Your profile • What we offer
Description As a front office manager (m/w/d), you will welcome your feeling for people and your presence at the reception to make our guests feel welcome from the very first moment. You will guide your team with empathy and clarity and create a motivating working environment. Your claim: a smooth run at the front office – from the arrival to the check-out – and a professional performance that sustainably enthuses guests. In addition, your tasks include: Check-ins and check the reservations, overbooking and options Monitoring the cost and logistics revenue budget Ensuring quality standards and maintaining quality management system Creation of service and holiday plans Introduction, motivation and leadership of the reception team Implementation of internal coaching, cross training and planning of training to further develop the front office employees Development of trainees close cooperation with the departments reservation and sales
Qualifications You like to take responsibility and be a model? Personality and strong host qualities are yours? Because this is the first thing with us! You'll also bring: Training in the hotel compartment or at least 2 years of professional experience in the hotel industry / gastronomy or interest in a cross-entry (for example with a multi-year experience as a team management in the service sector) Joy in the development of employees and first leadership experience required Host qualities and passion for the hotel industry as well as a high quality awareness and service orientation Open, communicative appearance, good ways of handling and good expression in German & English (Wort & Schrift) Supporting team capacity and readiness across departments – We achieve our success together
Location
 | Motel One GmbH | |
| 70174 Stuttgart | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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