Working Student Quality Management (m/f/d)

Perform and document quality controls of the CRM service provider Editing standardized customer management processes Participation in the preparation and maintenance of training documents and preparation of information and communication flows Working on varied projects for process development and optimization

enrolled in a study of the humanities or economics or a comparable course of studies (please add the corresponding certificate of enrollment to the application) Time and pleasure 15-20 hours / week (in the lecture-free time up to 40 hours/week) to work with Ideally, first experiences in the field of customer care/material processing as well as in the handling of CRM processes Interest in telecommunications Self-working with analytical skills Very good MS Office knowledge Very good communication skills in word and writing (German at least Level B2)

To simplify and accelerate our application process, we need your earliest possible date of admission, your expected duration of study and your valid certificate of enrollment. Please contact us directly with the application.

Our corporate culture: Pleasant working climate, estimating communication culture by you, flat hierarchies and a motivated team with hands-on mentality. Insights into professional practice: Very good work-in and support in the team, taking over varied and demanding tasks with self-responsibility to a common extent. Attractive working conditions: flexible working hours with changing lecture times as well as mobile work (up to 2 days). Office: Ergonomically equipped office, free parking at almost all locations and good public transport connections. Benefits & additional services: Benefits on numerous brands and products via corporate benefits. Events: Regular team events and a group-wide summer festival.

By the way: A large number of our work students are entering us after graduation. Maybe you're part of it soon? ?