0Bachelor's thesis ''Customer Journey'' in global sales
DELO Industrie Klebstoffe GmbH & Co. KGaA | Germany | 86xxx Windach bei München | Full time / Home office | Published since: 27.02.2026 on stepstone.de

Bachelor's thesis ''Customer Journey'' in global sales

Branch: Production and processing o... Branch: Production and processing of raw materials, glass- and ceramic-making and -processing


Adhesive for the Future, Career for Life DELO stands for innovation at the highest level. We develop and produce special adhesives for high-tech industries: from the semiconductor to the automotive and consumer electronics industries. We are an invisible but indispensable part in a climate-friendly economy. As a family business, we invest 15 percent of our sales in research & development and thus secure the jobs of our employees - with clever solutions and sustainable commitment. More than 1,100 smart heads now form our globally growing DELO team. Become a part of it! Bachelor thesis “Customer Journey” in Global Sales To support our sales department, we are looking for a student for a bachelor's or project work (w/m/d). .

Your tasks • Your profile • What we offer

You support our global sales team and systematically analyze the existing customer journey - from initial contact to after sales You identify critical touchpoints and optimization potentials through data-based evaluation You develop specific recommendations for action

You are students in the field of economic engineering, BWL, economic psychology or similar economic studies Safe language use and sound English skills Analytical thinking and a structured approach Communication strength for interviews with stakeholders

Valuable insights into the processes of a successful medium-sized company Comprehensive integration and support with regular feedback Enlargement of personal and professional competence and good preparation for career entry state-of-the-art office and laboratory building with campus feeling and plenty of space for researcher spirit and growth Mutual helpfulness, warm and open dealing with each other and the joint celebration of successes Flexibility through sliding time and home office options (depending on activity) Mental Health and Fitness offers

Contact

ava DELO Industrie Klebstoffe GmbH & Co. KGaA
Delo-Allee 1, 86949  Windach bei München
Germany
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