0Service Center Specialist (m/f/d)
Wilhelma Zoologisch-Botanischer Garten Stuttgart | Germany | 70xxx Stuttgart | Permanent position | Part time - flexible | Published since: 26.02.2026 on stepstone.de

Service Center Specialist (m/f/d)

Branch: Tourism, the sports and fit... Branch: Tourism, the sports and fitness


Teamleiter (m/d) The Wilhelma in Stuttgart is a scientifically guided Zoological-Botanical Garden with approx. 11,000 animals in about 1,200 species and thus one of the most individual and species-rich zoos not only in Germany, but worldwide. There are around 8,500 plant species and varieties in the historic park and in the greenhouses of Wilhelma. With more than 1.8 million annually The Wilhelma is one of the largest leisure facilities in Baden-Württemberg. .

Your tasks • Your profile • What we offer

The Wilhelma Service Center is a new central contact point for visitors with questions, information, suggestions and complaints about the visit Advice and information about our offers, e.g. feedings, sponsorships, exclusive tours etc. Information about Wilhelma's commitment to species conservation Professional complaint management and solution-oriented communication Changes to the tasks to be performed are reserved.

Completed commercial training Safe handling of common office applications Embossed service and customer orientation as well as a friendly, sovereign appearance Friendly, solution-oriented appearance in dealing with visitors, including feedback and complaints Foreign language knowledge, in particular English, are desired Ideally professional experience in customer service, reception or personal visits High identification with Wilhelma and readiness to actively represent Wilhelma's values and goals The activity is exclusively part-time.

A crisis-proof and indefinite fixation according to the public service contract TV-L A remuneration according to TV-L Special payment (Christmas money) by TV-L 30 days holiday a year plus paid allowance on 24.12. and 31.12. 25 € Grant for the Deutschlandticket Radleasing Job Bike BW An occupational pension scheme all-yearly regulated working hours according to a specified schedule; periods of use especially on busy days such as weekends, holidays and during school holidays Company events: Christmas party, business festival, business trip and other internal events

Location

ava Wilhelma Zoologisch-Botanischer Garten Stuttgart
Stuttgart  Stuttgart
Germany

The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.

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