Technical Support and Sales in the Office (m/w/d)

Our client is an international industrial company based in the Bremen/Oldenburg region. With high-quality products and customer-specific solutions, the company has established a strong market position in many industries. Customers all come from the manufacturing/preparing environment, so we have to deal with a very crisis-proof company here.

In order to strengthen the team, we are looking for a dedicated employee who profitably uses his technical knowledge in customer support. You should have the pleasure of serving customers, shaping technical solutions and actively living the interface between sales and technology.

In this position, you are not only in need of surgery, but also actively shape customer satisfaction through solution orientation. It expects a very structured and sustainable incorporation, a lot of interface work and is in close contact with the field service. And the best - the company offers its employees best development opportunities.

In the event that you think about the commercial activities, such as the processing of customer orders, the delivery position and the order processing. This knowledge can be acquired on the job. More important is your technical basic understanding, ideally in the field of electrical engineering, metal or mechanical engineering.

HAPEKO is the first address for professionals and managers in Germany. The focus of the activity is the creation of links between specialists and executives with a professional desire for change and suitable companies. HAPEKO (www.HAPEKO.de) is represented throughout Germany with more than 20 locations. In your daily work, you serve existing customers as well as project planners and are a reliable partner to them. Technical advice is also part of your task, which you can take step by step. In addition, you create individual offers that are tailored to the needs of the customers and thus provide customized solutions. As an interface between sales and technology, you coordinate the internal processes and ensure a smooth flow of information. You also support the external service in the development and development of new sales areas and understand themselves as an extended arm of your colleagues in the field service. Last but not least, you take over the commercial execution of orders and accompany the entire process from collection to timely delivery.

Technical profile with a training in electrical engineering, mechanical engineering or a comparable technical field. Basic understanding of commercial processes and willingness to acquire commercial skills. You think like a merchant, but also understand the technical language and can find technical solutions for the customer. First experience in the sales service or technical support is advantageous. You are strong in communication, are happy to work in the team and bring safe knowledge of German as well as basic knowledge in English.

Open communication, duz culture and an esteeming coexistence. Cooperation and cohesion are raised here. Structured integration with all relevant departments. No one expects you to be 100% from day 1. Attractive conditions: 30 vacation days, job bike and 1 day home office/week. An environment in which you can develop and take responsibility in the long term. In particular, it is worth mentioning the cooperation with the executives, who pay great attention to the fact that fun is not too short. .