Martens & Prahl Gruppe | Germany | 23xxx Lübeck | Permanent position | Full time / Home office | Published since: 04.08.2026 on stepstone.de
Customer Service Representative in the Personal Insurance Division (m/f/d)
Together with over 90 medium-sized insurance brokers, we work here in Lübeck under the umbrella of the Martens & Prahl Group. Own responsibility, passionate and competent. According to values that have been determining Martens & Prahl's actions for over 125 years: trust, respect and sense of responsibility. We offer you your own academy and an interesting perspective in the broker group that thinks differently: further. Mapra Assekuranzkontor GmbH is one of the leading insurance brokers in the region. We work as a medium-sized brokerage independent of insurance companies. Thus we achieve a high degree of objective consideration of risk protection. We offer advice and insurance for companies and individuals and develop individual contract models for our customers. The body shall be filled in full time at the next possible time. .
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Your tasks • Your profile • What we offer
Active customer support and advice for private and small business customers settlement of all transactions (operation and damage) Negotiations with insurers and clients Creating insurance analyses and insurance offers Customer presentations
Senior Account Manager (m/w/d) or a comparable qualification Professional experience, preferably in the composite area in a real estate company or insurance company in the interior, knowledge of personal insurance complete your profile Good knowledge of products and conditions in the insurance market You bring commitment, team spirit and responsibility You are eager and think that you never learn You work conscientiously and thoroughly and live your role as a customer service provider
Flexible working hours: 38 hours / week in sliding time and up to 2 days mobile work Secure workplace: permanent permanent placement in an established group of companies Structured training & individual training opportunities in the MARTENS & PRAHL Academy Fair remuneration: 13 salaries, participation in succession, as well as industry-standard social benefits such as bAV and tax-free benefits Valuable corporate culture with short decision paths and close cooperation with the management Central location in Lübeck with good transport connections and various restaurants within walking distance Health offers Bicycle promotion, Health promotion by grant to membership in prescribed fitness clubs Additional services: Beverages & regular team events
Location
 | Martens & Prahl Gruppe | |
| 23558 Lübeck | ||
| Germany |
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