Employee (m/w/d) in customer service field service for existing customers

Elis is Europe's leading expert in textile services. More than 56,000 people at 440+ sites in 30 countries ensure that the textile supply concepts of approx. 400,000 customers around the world run like at the snoop. A brilliant performance of our employees who deserve our respect! In Germany and Austria, our 48 locations ensure that customers from hotels and restaurants, healthcare and industry and trade are reliably supplied with rental textiles. The head office in Hamburg supports the branches with central services and ensures smooth processes in the background. This creates the best conditions for daily operation in a variety of industries. This concept is not only economically meaningful, but also sustainable – and is on a continuous growth course. We are looking for you Senior Consultant (m/w/d) for existing customers As field from now on Full time indefinite

Making customer relationships active: taking responsibility for the personal and long-term care of our existing customers and presenting our services locally for an extraordinary customer experience Processes in mind: Management of all relevant documents and dates for new deliveries with high quality standards Recognising potential: strategic development of existing customer relationships and the development of new business opportunities along our portfolio Teamwork at eye level: close cooperation with our internal service and the introduction of own ideas and joint advancement of sustainable solutions

Training: completed commercial training or Degree in Business, Marketing or Similar Experience: multi-year professional experience in B2B customer service Self-initiative & learning willingness: dedicated personality with a lot of initiative, willingness to learn and a desire for continuous further development Negotiating skills: strong ability to negotiate with business customers Customer orientation: high level of customer orientation, strong service readiness as well as communication and motivation Solution orientation: strong analytical skills and problem-solving competence Mobility: valid category B driver's license (required)

Occupational pension: Site-related social and special services such as B. a funded occupational pension scheme Company-Bike: Grant to the dream bike as part of our company bike program Corporate Benefits: Employee discounts for different promotions & brands System-relevant and crisis-proof: Through our system-relevant service, we are also a safe employer in times of crisis. From the very beginning, it's good: A fixed contact person throughout the application process Company events: We celebrate our successes together with company events or monthly employee events such as flame cake or pizza from the food truck. Company car: Cars (VW, Skoda and BMW) which may also be used privately Teamwork: Experienced teamwork with flat hierarchies as well as agile working and decision methods For us of course: An unlimited employment contract and punctual payout Further development: Internal developments can be demonstrated by numerous examples and are of course also possible with new employees. .