Application Specialist (f/m/x) Clinical Flow Cytometry

As Application Specialist (f/m/x) Clinical Flow Cytometry, you support affiliates, distributors and customers with your expert knowledge in flow clinical cytometry, ensuring the successful implementation and optimization of application workflows in diagnostic laboratories. You act as a partner, support and consultant for all application related questions to customers and internal stakeholders and thus drive high-quality clinical outcomes. Your key responsibilities include: Supporting affiliates, distributors and customers in all application-related topics including installation, validation, troubleshooting and end-customer support Providing on-site and remote 2nd level application support, including assistance with laboratory-developed test (LDT) procedures Conducting product demonstration and supporting pre-sales activities together with local teams Designing supporting flow cyto panels, contributing to guideline-based clinical applications (especially for leukemia diagnostics) Delivering application trainings and developing training concepts, workshop content and digital learning materials for different target groups Creating application documentation search as application notes and supporting product testing, evaluations and validation activities Collaborating close with EMEA marketing, regional teams and local countries organizations Staying up to date on scientific and technological developments in clinical flow cytometry

You are a strong match if you combine hands-on experience in clinical flow cytometry with a deep understanding of laboratory workflows, guideline-based diagnostics and strong communication skills. Ideally, you bring the following qualifications and strengths: Degree or vocational training in Life Sciences, Biomedical Science or Medical Technology 3+ years of hands-on experience in clinical flow cytometry, ideally in a diagnostic laboratory or application role (experience limited to research settings alone is not sufficient) Strong expertise in clinical flow cytometry including leukemia diagnostics (panel design, procedures, data interpretation) as well as solid knowledge of laboratory workflows and guidelines Ability to translate complex clinical and diagnostic topics into clear training content and customer oriented solutions experience in training or application support is a plus Strong communication, presentation and problem-solving skills as well as a collaborative and structured working style Willingness to relocate to Hamburg and to travel within the EMEA region (approx. 30-50%) Fluent in English

We are an aspiring corporate group respect where and trust form the basis for cooperation and communication within Sysmex. Culture & cooperation An appreciative work environment, open corporate culture, flat hierarchies and an inclusive and caring atmosphere. Working in an innovative and international environmentwith a broad learning and development landscape in our EMEA Campus, after-work events for internal networking Work-life balance Flexible working through flextime and a hybrid working model (60% mobile working, 40% on-site), 30 days annual leave Additional benefits Attractive compensation package including Christmas and vacation pay, childcare allowance, capital-forming benefits, grant for company pension scheme, corporate benefits, relocation assistance, subsidized lunch in our canteen Health & wellbeing Subsidized EGYM Wellpass with access to 13,500 studios, plus in-house gym, various sports courses, massages, company medical and psychological care, workplace glasses, and general health management Mobility Subsidy for the public transport “Germanyticket”, free parking, bike leasing via JobRad Social Responsibility Various opportunities to get involved in different sustainability and charity initiatives, climate friendly and respectful use of resources